Indicators; Normal Operation; Anomalies - hager Witty Installationsanleitung

16. Indicators

16.1. Normal operation

Lighting strip
Charging station off
off
Charging station ready for
charging or charging complete
steady
green
Charging station awaiting
changeover to reduced tariff
schedule
flashing
green
Electric vehicle charging
pulsing
green

16.2. Anomalies

Lighting strip
steady red
pulsing red
rapid flashing green
Lighting Number of
strip flashes
1
2
3
4
flashing
red
5
6
8
52
Charging station status
Cause
Three possible faults:
1. TIC fault. If charging is possible (pulsing
red), the TIC fault is confirmed.
2. The 40 A contactor is stuck
3. The DC detection probe is defective or
disconnected.
The electric vehicle charges in degraded mode
(charge limited to 7 A in single-phase and 13 A
in three-phase)
The charging station detects that the electric
vehicle generates a direct current greater than
6 mA. After 3 detections, it changes to flashing
red (x8 see table on next page).
Cause
Defective or unsupported cable
The detection function of an electric vehicle
does not work
The electric vehicle does not respect the
power limit imposed by the charging station
The charging station is not compatible
with this vehicle because it requires the
management of ventilation in the vehicle
environment; ventilation that is not managed
by this station
Load shedding is too frequent because the
domestic electrical power is insufficient
The charging station does not receive the
correct charging authorisation from the electric
vehicle
The electric vehicle generates a direct fault
current, preventing charging
Lighting strip Charging station status
Electric vehicle awaiting charge
and charge not finalised
flashing
blue
Electric vehicle charging after an
interrupted charge
(load shedding for example)
pulsing
blue
Charging station waiting for
electric vehicle connection or
flashing
disconnection
green/
white
What to do
Find the source of the failure and repair it.
Find the source of the failure and repair it.
The customer must call their car dealership
What to do
Change the cable
Change the cable if the problem still persists
after replacement:
1. Check the integrity of the car and charging
station sockets
2. Call the Technical Assistance Service (TAS)
Unplug the vehicle and try charging again. If
the problem persists, call the TAS
Charge the vehicle via another charging station
that is compatible with it
The customer must:
1. either upgrade their charging station with a
TIC board
2. or change their subscription
Change the cable if the problem still
persists after replacement: call the Technical
Assistance Service (TAS)
Detection of a direct current greater than 6
mA in the vehicle power supply. The customer
must call their car dealership