Error Code - Shimano STEPS E8000 Originalbetriebsanleitung

9.1.2 Error codes
Display of an error code

Error code

Description
E010 No pedal assistance when
riding.
E011 No pedal assistance when
riding.
E013 No pedal assistance when
riding.
E014 No pedal assistance when
riding.
E020 No pedal assistance when
riding.
E021 No pedal assistance when
riding.
E022 Switch off of all system
functions.
E043 No pedal assistance when
riding.
EN-54 Original User Guide | Pedelec Shimano Steps E8000 Version 1
If resetting the battery power does not resolve the problem, or the same problem occurs frequently, contact
your dealer.
Cause Remedy
System fault
Press the
System fault
Press the
An anomaly has been detected Please contact your cycle dealer.
in the drive unit firmware.
The speed sensor may be Please contact your cycle dealer.
incorrectly installed.
A communication error between Check that the cable linking the battery and drive unit is correctly connected. If the error code
the battery and drive unit has reappears, contact your dealer.
been detected.
The battery connected to the
Press the
drive unit complies with system
standards, but is not supported.
The battery connected to the
Press the
drive unit does not comply with
system standards.
The display firmware may be Please contact your cycle dealer.
corrupted.
button to restart the system. If the error code reappears, contact your dealer.
button to restart the system. If the error code reappears, contact your dealer.
button to restart the system. If the error code reappears, contact your dealer.
button to restart the system. If the error code reappears, contact your dealer.