Troubleshooting - Sygonix 1559246 Bedienungsanleitung

15. Troubleshooting

Preprogrammed settings are not affected by a power cut.
However, the combination lock will not work during a power cut and the outputs cannot be
activated.
For security reasons, we recommend that you operate the combination lock using an
uninterruptible power supply (as is the case for alarm systems). This also applies to
door openers.
The door opener doesn't work
• The combination lock only has potential-free relay contacts. This means that the power sup-
ply for the door opener must be provided externally. Refer to section 7 for details and do not
exceed the maximum contact load.
• Ensure that you are using the correct connection (NC or NO contacts depending on the type
of door opener you are using).
• Check that the user code activates the correct output. The combination lock features two
independent outputs.
• We recommend that you connect door openers to output #1, as this is the only output that
allow s you to use all functions.
• The user code is incorrect.
The middle LED does not flash in normal mode
• Check whether you have disabled the flashing LED indicator (see section 12. n).
The combination lock does not beep when a user code is entered
• Check whether you have disabled keypad tones (see section 12. k) and 12. l).
The user code does not work
• Changing the access mode (see section 12 m) when there are preprogrammed settings (e.g.
user codes) may cause functional errors.
Before changing the access mode, delete all preprogrammed settings (see section 12. b)
for details).
Once you have deleted the settings, configure them again as desired.
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