Troubleshooting - Videotec ULISSE PLUS NETCAM Bedienungsanleitung

16 Troubleshooting

Ask for assistance from skilled personnel if:
• The unit is damaged after being dropped;
• There is noticeable deterioration in performance
of the unit.
• The unit does not work properly, even though
all the instructions in this handbook have been
followed.
The product does not go on.
PROBLEM
Wiring error, blown fuse.
CAUSE
SOLUTION Make sure the connections are
correct. Check the continuity of the
fuses and replace them with the
indicated models should they fail.
Under special zoom conditions,
PROBLEM
the housing or sunshield
interfere with the image being
shot (only for versions with
motorised zoom lens).
The position of the camera or lens
CAUSE
is too far back in relation to the
window.
SOLUTION Adjust the position of the camera
and lens.
44
It is not possible to connect
PROBLEM
with the camera.
Incorrect camera connection.
CAUSE
SOLUTION Check camera connections.
During start-up the pan & tilt is
PROBLEM
disabled.
Air temperature is very low.
CAUSE
SOLUTION Wait until the end of the pre-heating
procedure.
It is not possible to control the
PROBLEM
Pan & Tilt.
Incorrect communication line
CAUSE
configuration.
SOLUTION Check dip-switches configuration (
8.11 Hardware configuration, page
29).
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