Troubleshooting - Stryker SDC Classic Benutzerhandbuch

Troubleshooting

The table below shows the most common errors and possible solutions to each.
Problem
New case error
Video limit reached
Image limit reached
SIDNE® comm error
Error printing. No image captured/
selected
Error saving settings
Error: Media unavailable
USB space insufficient
Error: Disk corrupt. Please try again...
Error: Disc drive busy
Error: Upgrading software
Application has encountered a critical
error and is shutting down.
Solution
Reboot the system.
Begin a new case to record more
videos.
Begin a new case to capture more
images.
Ensure that SIDNE is connected
properly. Reboot the SDC Classic™
and SIDNE.
Capture images and then select them
to print.
To restore previous settings, reboot
the system.
Insert/connect a valid media to the
SDC Classic.
Ensure that there is free space
available on the media.
The media is corrupt. Insert a new
disc to continue.
Ensure that the disc drive is not being
currently used. Reboot the machine if
the error persists.
Insert the upgrade dongle properly.
Reboot the system.
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