12
2.13 Navigating obstacles
Be especially careful when navigating obstacles such as kerbs.
Obstacles can be overcome with the motorised assistance of the via GO exclusively in
slow forward motion. In this regard, the maximum obstacle height is 5 cm (depending on
the drive wheels of the wheelchair). Here it may be necessary to use the push handles to
push the wheelchair downwards.
If an obstacle needs to be overcome in reverse, switch off the via GO and put it in its
resting position (see chapter 2.3).
Approach every obstacle at a slow pace and apply the wheelchair
brakes in good time before you reach it.
Make absolutely sure that you do not approach an obstacle at maxi-
mum speed such that the front wheels of the wheelchair hit it, and
never attempt to cross an obstacle at maximum speed.
Such manoeuvres could damage the front wheels of the wheelchair in
particular or, in extreme cases, cause them to break off.
When crossing obstacles, the wheelchair must not be tilted by press-
ing on the via GO with your foot.
Observe the specifications of the wheelchair manufacturer regarding
crossing obstacles.
3. Error messages
The On/Off button [13] flashes red if an error occurs on the via GO. The elements [14a to
14e] on the LED display [14] indicate the error that has occurred as follows:
LED element
Error
14a flashes
Battery capacity too low
14a and 14e flash
Drive error or battery
error
14b, 14c, and 14d
Control unit error or
flash
control unit cable error
14a, 14b, 14c,
Error on the printed
and 14d flash
circuit board of the via
GO
All LED elements
Charging error
flash
During charging:
Temperature of the via GO
14a, 14c, and 14e
outside the permissible
flash
range
During operation:
Temperature of the via GO
outside the permissible
range
Contact your specialist dealer if an error persists.
I f an error is displayed and it is not listed in the table, this means
there is a mechanical or electronic fault on the via GO. In such cas-
es, please contact your specialist dealer or an Alber representative.
Remedy
Charge the battery.
Switch the via GO off and on
again.
Switch the via GO off and on
again.
Switch the via GO off and on
again.
Try charging the battery again.
Let the drive cool down or heat
up and then restart the charging
process.
Let the drive cool down or heat up
and then continue your trip.