Chapter 4: Maintenance
This chapter describes how to remedy errors that are displayed and daily
care of the electric bicycle.
Error codes
The parts of the electric bicycle system are monitored at all times during use and charging. If an error is
detected, an error code will be displayed on the console. To return the console to the standard display,
press any button on the operation unit of the console.
Depending on the error code, motor unit drive is automatically stopped as necessary. The assist function
will no longer be activated, though travel can be continued.
When an error is displayed, remedy it according to the remedy described in the following table.
Console-related error code
Console
Description
Torque sensor error
– W as the power button pressed while
you were pedalling?
Speed sensor error
– T he speed sensor cannot detect the
signal correctly.
Battery authentication error
– T he battery cannot be recognized as
an authentic battery (one provided at
purchase).
Switch authentication error
– T he console cannot be authenticated.
Switch authentication error
– T he console cannot be authenticated.
Switch authentication error
– T he console provided at purchase
Backlight blinks.
Backlight blinks.
cannot be authenticated.
Backlight blinks.
Backlight blinks.
Motor unit error
Backlight blinks.
– T he motor unit is in error.
Backlight blinks.
Remedy
Press the power button without pedalling to turn on the
power. If this does not remedy the problem, take the
electric bicycle to your dealer.
Turn the power back on again. Check the speed sensor. If
this does not remedy the problem, take the electric bicycle
to your dealer.
Mount the authentic battery
(one provided at purchase).
Update the console software to the newest version. Take
the electric bicycle to your dealer.
Check the cable connections between the console and the
motor unit. Check the cradle contacts or display contacts
for dirt.
Mount the console provided at purchase. If this does
not remedy the problem, take the electric bicycle to your
dealer.
Take the electric bicycle to your dealer.
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