Standby Mode - MADRIX PLEXUS Handbuch

142 MADRIX PLEXUS User Manual / Handbuch
Tips
This section includes various scenarios to help you trouble shoot when problems occur.
The device has stopped sending DMX data!
Please navigate to the PLEXUS menu 'Tools'
The LEDs are not showing any effects!
Please check if the Intensity is set correctly. An Intensity of 0% will leave the LEDs black.
Navigate to the PLEXUS menu 'Stand-Alone'
The Timers are configured correctly in my PLEXUS Configuration. But still they are not
working on the device!
Please go to the PLEXUS menu 'Settings'
The Ports are configured correctly in my PLEXUS Configuration. But still they are not
working on the device!
Please go to the PLEXUS menu 'Settings'
The PLEXUS shows up in the Windows Device Manager. But MADRIX is not able to find the
device!
1) Please check if USB drivers are enabled in MADRIX in the MADRIX Options. 2) Please update
the drivers of the device as described above. This might be necessary after a firmware update.
I see the notice 'Invalid Device' in the PLEXUS Configuration dialog!
Please make sure your PLEXUS device is connected to your computer. Then, press 'Scan' or
'Refresh' in the PLEXUS Configuration dialog.

Standby Mode

The MADRIX PLEXUS may display 'Standby'. If the MADRIX PLEXUS is in standby mode, the device
does not receive enough power from the power supply in use or the USB port. Possibly the
computer to which the device is connected might simply be in standby mode, too.
'Freeze' and check if 'Running' is displayed.
'Speed/Intensity'.
'Device'. Set 'Timers' to 'Enabled'.
'Device'. Set 'Ports' to 'Enabled'.
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