Invacare® Softform Active® 2 Rx
8 Troubleshooting
8.1 Identifying and Repairing Defects
Problem / Alarm
Mattress not inflating (not
alternating properly)
Alternating system / Timing failure
indication
No power /
Power failure indication
Pressure failure / Low pressure
indication
In case of issues with troubleshooting, please contact Invacare for further assistance (contact details on the back page of
this User Manual).
9 Technical Data
9.1 Mattress Specifications
Product
Width
Softform Active
830 - 1200
2 Rx
1
Weight can vary depending on mattress size. Average weight used as an indication.
10
Cause
Mattress CPR hose disconnected.
Power cable and fuse has been checked,
control unit does not operate.
Major leak in air cell or complete air
insert.
CPR hose or tube connectors kinked or
split.
Not alternating, rotor failure.
No air (control unit failure).
Control unit off.
Power cord disconnected.
No power in the power outlet.
Power outage.
Fuse blown.
Disconnection of CPR (connection hose).
Disconnection of connector tubes to air
cells in air insert.
Kinked connection hose
Dimensions [mm]
Length
Height
1810 - 2100
152
Connect CPR hose connector, lock it in
place.
Send control unit back to Invacare for
repair.
Replace complete air insert.
Unkink or replace split CPR hose or tube
connectors.
Send control unit back to Invacare for
repair.
Send control unit back to Invacare for
repair.
Check power source, turn unit on.
Connect power cord and ensure the
power source is on.
Switch on the power outlet (if pole switch
available).
Have the power outlet repaired by an
electrician.
Wait until the power source has power.
Change fuse on power inlet connector
with spare fuse or identical replacement
only (consult a trained engineer if you are
unsure how to change a fuse).
Connect hose properly.
Check individual air cells in insert are
correctly connected to connector tubes.
Make sure that there are no kinks or
bends in the hose.
Maximum user
Air Cell Height
Weight
[mm]
[kg]
75
247.6
Solution
Weight of
Product
1
[kg]
14
1630000-F