Troubleshooting - Heidolph Hei-TORQUE Expert Betriebsanleitung

Troubleshooting

Troubleshooting
Troubleshooting
The following table shows possible faults and solutions:
Error (message)
Display remains dark
after switching on
Rotation cannot be
started
Overload
Overheating
Do not change
during
operation!
Favorite
already exists!
No data
available!
Safety ring is
not fixed
All memory
slots are
assigned!
If a fault cannot be rectified with the described suggestions, please contact an autho-
rized sales representative or our technical service (see section "Contact information
Heidolph international" on page 86).
Possible cause, remedy
➜
No power supply
– Check that the power plug is correctly connected
➜ Electronic defect
– Contact technical service
➜ Profile is active
– Deactivate profile
➜ Circuit board is defective
– Contact technical service
➜ Motor or power supply unit is overloaded
– Torque is too high
– Blade is blocked
➜ Rotation stops automatically
– Remove blockage cause
– Switch rotation back on again
➜ Motor too hot: Overheat protection has tripped
– Automatic shutdown. Allow the motor to cool and
switch the device back on
➜ Non-permissible change during operation
– End process if applicable
➜ Designation already assigned in the system
– Rename profile or delete existing profile
➜ In case of Activate profile: Profile data were deleted
before activating or have not yet been entered
➜
In case of Save profile: No profile data entered
– Enter profile information
➜ Safety ring not closed correctly
– Check the chuck, close the safety ring
➜ Favorites memory is full
– Delete no longer required profiles from the system
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