VCS VideoJet 10 Handbuch Seite 235

Appendix
Problem
No connection estab-
lished, no picture
transmission.
No audio transmission
to outstation.
The unit does not
report an alarm.
Control of PTZ cam-
eras or other devices
not possible.
The unit is not ready
for operation after firm-
ware upload.
110
Possible causes
Configuration of the unit.
Faulty installation.
Wrong IP address.
Faulty data transmission within
LAN.
The maximum number of
receivers is connected.
Defective hardware.
Faulty cable connection.
Faulty configuration.
Audio voice connection is
occupied by another receiver.
Alarm input not selected.
No alarm action selected.
Cable connection between the
RS232 interfaces and the con-
nected device is incorrect.
The interface parameters con-
flict with the other devices con-
nected.
Voltage failure while the
update file is being pro-
grammed.
Suggested remedy
Check all configuration parameters.
Check all leads, plugs, contacts and
connections.
Check IP address (terminal program).
Check data transmission with the com-
mand .
ping
Wait until a new connection is possible
and dial again.
Check perfect functioning of all audio
devices connected.
Check all leads, plugs, contacts and
connections.
Check configuration of audio settings
(interface, audio level and coding
mode).
Wait until the connection is free and
dial again.
Select alarm input on configuration
page Alarm sources.
Select alarm action on configuration
page Alarm connections. If neces-
sary change IP address and e-mail
address.
Check all cable connections and
ensure all plugs are properly plugged
in.
Make sure the settings of the devices
involved agree with each other.
Replace the device and have it
checked by VCS.
VideoJet 10