Error Messages While Establishing A Connection With The Cockpit App - Ottobock C-Leg 3C98-3 Gebrauchsanweisung

LED on LED on bat­
power tery charger
supply
Beep signal
4 x short at intervals
of approx. 20 sec.
(continuously)

16.2.3 Error messages while establishing a connection with the cockpit app

Error message
Component was con­
nected to another
device. Establish con­
nection?
Mode change failed
Error
Battery is fully charged (or con­
nection with product is interrup­
ted).
Error
Charging the battery outside the
allowable temperature range
Cause
The component was
connected to another
device
An attempt was made to
switch to a different
MyMode while the com­
ponent was in motion
(e. g. while walking)
A current connection to
the component was
interrupted
Resolution
Take note of the confirmation sig­
nal for differentiation.
When the battery charger is con­
nected or disconnected, a self-
test is conducted and confirmed
by a beep and vibration signal.
The battery is fully charged if this
signal is heard.
If no signal is emitted, the con­
nection to the product is interrup­
ted.
If the connection to the product is
interrupted, an authorised
Ottobock Service Centre must
inspect the product, battery char­
ger and power supply.
Resolution
Check whether the specified ambi­
ent conditions for charging the bat­
tery are met (see Page 78).
Correction
To disconnect the original connection, tap
the "OK" button.
If the original connection is not to be dis­
connected, tap the "Cancel" button.
For safety reasons, switching MyModes is
only permitted when components are at
rest, e. g. while standing or sitting.
Check the following points:
• Distance from the component to the
device
• Charge level of the component's bat­
tery
• Bluetooth of the component switched
on? ()
• Hold the component with the sole of the
foot facing up to make the component
"visible" for 2 minutes.
• If multiple components were stored,
was the correct component selected?
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