Error Messages While Establishing A Connection With The Cockpit App - Ottobock C-Leg 3C88-3 Gebrauchsanweisung

LED on LED on bat­
power tery charger
supply

13.2.3 Error messages while establishing a connection with the cockpit app

Error message
Device not found
Component was con­
nected to another
device. Establish con­
nection?
Error
Non-functional socket
Defective power supply
No connection between battery
charger and power supply
Defective battery charger
Battery is fully charged (or con­
nection with product is interrup­
ted).
Cause
The connection could
not be established as no
component with the
entered serial number
could be found.
The component was
connected to another
device/remote control
Resolution
Check socket with another elec­
tric appliance.
The battery charger and power
supply must be inspected by an
authorised Ottobock Service
Centre.
Check whether the charging
cable plug is fully engaged on the
battery charger.
The battery charger and power
supply must be inspected by an
authorised Ottobock Service
Centre.
Take note of the beep signals to
differentiate between these
states.
When the battery charger is con­
nected or disconnected, a self-
test is conducted and confirmed
by a single beep and vibration
signal.
The battery is fully charged if this
beep signal is heard.
If no beep signal is heard, the
connection to the product is
interrupted.
If the connection to the product is
interrupted, an authorised
Ottobock Service Centre must
inspect the product, battery char­
ger and power supply.
Correction
Compare the serial number entered with
that of the component, then try to establish
the connection again.
To disconnect the original connection, tap
the "OK" button.
If the original connection is not to be dis­
connected, tap the "Cancel" button.
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