Troubleshooting; Machine Faults - Profitec Ride Bedienungsanleitung

13 Troubleshooting

The following overview contains information about possible faults and
measures to rectify these faults.
If faults that are not unambiguously described in these operating instructions
or that cannot be rectified with the described measures occur when using the
machine, do not use the machine and contact the dealer.
13.1

Machine faults

Fault
During initial start-up with
the water tank, the pump
is activated when the
brew lever is actuated but
no water comes out of the
brew group.
The machine does not
heat up during initial
start-up.
The machine is switched
on but will not start oper-
ation.
The machine will not heat
up again after water has
been drawn from the hot
water wand.
The machine will not
switch on or off automat-
ically in spite of a timer
being set.
Water is coming out above
the brew group.
Water is dripping out of
the portafilter/brew group
even though the brew
lever is in the starting
position.
EN - 147
Cause
Insufficient time for filling
the brew boiler.
The boiler overfill protec-
tion has been triggered.
The water tank has not
been installed correctly.
The water filter cartridge
is dry.
The boiler overfill protec-
tion has been triggered.
The circuit board battery
is flat.
Leak between stainless
steel bell and brew group.
The machine is defective.
Solution
It takes about 30 seconds
for the brew boiler to fill
up and for water to come
out.
Briefly turn the machine
off and then on again.
Install the water tank cor-
rectly (see Chapter 11.5.1,
„Orientation of the water
tank")
Clean the water filter car-
tridge properly. Follow the
manufacturer's specifica-
tions for the filter used.
Briefly turn the machine
off and then on again.
Check that there is
enough water in the tank
and refill if necessary (see
Chapter 9.4, „Filling the
water tank with water").
Deactivate the timer
functions (see Chapter
10.4.4, „Timer Enable") and
contact the dealer.
Contact the dealer.
Contact the dealer.
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