Troubleshooting
Endodontic file progression indication is unstable or frozen.
Possible causes
•
LEDs damaged or not working properly.
•
Electronic malfunction.
Endodontic file progression indication is too sensitive (i.e. it displays the relevant position
for working length determination too quickly).
Possible causes
•
Short-circuit due to excess fluid in the pulp
chamber (rinsing solution, saliva, blood).
•
Direct contact between endodontic file and
gingiva / gingival proliferation (i.e. in cases
with fractured metal crowns).
•
Direct contact between endodontic file and
metal restoration work (crowns, parapulpal
pins; amalgam fillings).
•
Lateral root canal.
•
Immature canal with large apex.
END-IFU-PROPEX-IQ-V06-WEB-EUR-Multilingual-2021-01
Solutions
•
Perform a factory reset.
•
Contact Dentsply Sirona Endodontics
Customer Service.
Solutions
•
Dry the access cavity using an air blower
or a cotton ball. In case of excess bleeding
wait until it has stopped.
•
If heavy bleeding is observed, wait until
bleeding has been successfully stopped.
•
For isolation:
- Adequate tooth build-up;
- Crown lengthening;
- Electro-cauterisation.
•
Use a dental dam. Isolate the endodontic
file by placing 2-3 silicone stoppers on it or
insert the endodontic file in a small
polyvinyl tube before use.
•
Use the protective X-Smart IQ
Handpiece Sleeve on the X-Smart IQ
Handpiece (if in combined mode).
The use of X-Smart IQ
Handpiece Sleeve on the
X-Smart IQ
working in combined mode) is
mandatory to ensure the
correct functioning of the
system in combined mode.
•
Carefully widen the access cavity. If
necessary add flow composites to isolate.
•
Repeat length determination process.
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Handpiece (when
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