Troubleshooting
Hei-TORQUE Ultimate
Error messages
Error: Overload
Overheat situation (allow
to cool down before
restarting)
Favorite ... already
exists!
No profiles available!
Safety ring not closed
No memory space left!
Malfunctions
Display cannot be
switched on
Rotation cannot be
switched on
Possible cause
Motor or power adapter
overload:
torque too high
Impeller blocked
Motor too hot:
Overheat protection activated
Name already exits
When activating a profile:
Profile parameters were
deleted prior to activation or
not yet defined
When saving a profile:
No profile parameters defined
Safety ring is not properly
closed
Maximum number of favorites
reached
Possible cause
No power
Electronic fault
Icon
at the top of the
display:
Profile with interval active
Circuit board fault
98
Troubleshooting
Rotation stops automatically:
Remove the cause of blockage
Re-start rotation
Rotation stops automatically:
Re-start rotation after
allowing to cool down
Choose a different name
Enter the parameters
Ensure the quick chuck is
securely fastened, close the
safety ring. (See chapter
"Operation, Attaching the
impeller")
Delete favorites no longer
required
Troubleshooting
Check that the plug is
correctly inserted in the
power socket and the stirrer.
Please contact your local
Heidolph Instruments
distributor
Deactivate the profile via the
"Profiles" menu.
Please contact your local
Heidolph Instruments
distributor