Troubleshooting - Canton Smart Soundbar 10 Bedienungsanleitung

Troubleshooting

Please find attached an overview of the most common problems. If you have further questions, please contact your Canton dealer, contact our
service hotline at Tel. + 49 (0) 6083 287-0 or send us an e-mail to info@Canton.de.
Problem Possible cause
Soundbar 10 does not 1. Protective film not removed.
respond to the remote
2. The battery is empty.
control.
No sound. 1. Sound format of the source device
selected is incorrectly.
2. There is no signal from the player.
3. Cable not connected correctly / defective
cable.
Sound reproduction 1. Volume of the Soundbar 10 or the source device
too soft. is set too low.
2. The max. possible volume was limited by means
of the "Volume" function (VOL).
Soundbar 10 does not 1. Mains cable not connected to power outlet
turn on. and / or Soundbar 10.
Solution
1. Remove the protective film on the remote control.
2. Replace the battery, make sure the polarity is correct when
inserting.
1. Please check the correct setting of your source device.
2. Unlock the digital output on the source device, the
volume control might be set to "zero" and must be
increased (please refer to the manual of the device).
3.1. Check the connection between the player and the Soundbar
10 and replace the cable if necessary.
3.2 Make sure that the protective caps on the connectors
of the optical cable are removed.
1. Increase the volume with the "Volume" button.
Increase the volume of the source device.
2. Increase the max. possible volume according
to instructions.
1. Establish connection.
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