Troubleshooting - Fazua Ride 60 Originalbetriebsanleitung

Original instructiOns | English
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TROUBLESHOOTING

1. If your e-bike or the drive system does not function as desired, first check
whether the fault can be rectified using the "Troubleshooting" overview table
given below.
2. If necessary, contact a FAZUA Certified Partner or visit the FAZUA service plat-
form (https://fazua.com/de/support), if:
• The fault is not listed in the overview table,
• The fault is listed in the overview table, but it is not resolved by following
the instructions provided, or if you are unsure.
"TROUBLESHOOTING" OVERVIEW TABLE
Problem
Motor power feels
lower than usual.
The upper LED
on the control
element/display
lights up/flashes
red.
The upper LED
on the control
element/display
lights up/flashes
yellow.
* This applies only if your e-bike is equipped with a removable battery (See Chapter 23 "Function and model variu -
ants of the battery").
Possible cause / solution
The drive system is brand new.
Wait until the drive system is "retracted". The drive
→
system requires a few kilometres to produce full power
It is very hot and the heat management of the battery
and/or drive unit limits the performance.
It is very cold and the battery (=lithium-ion battery) does
not deliver the usual performance.
There is a connection error between the drive unit and
battery. Dirt on the connectors or jammed cables may be
preventing the connection.
Clean the connectors to be able to insert the battery
→
properly.*
There may be a bad connection between the speed sensor
and the bottom bracket.
Check that the speed sensor and magnet are correctly
→
located in their receptacle on the rear wheel. If you
cannot find any faults, contact a FAZUA Certified
Partner.
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