8. MAINTENANCE, WARRANTY
AND SERVICE.
8.1. BATTERY MAINTENANCE.
Pay attention to all of the safety instructions concerning bat-
•
teries indicated in section 1.2.3 of manual EK266*08.
The service life of the batteries greatly depends on the am-
•
bient temperature and other factors such as the number of
charges and discharges, as well as their depth.
The service life is designed to be between 3 and 5 years if
the ambient temperature is between 10 and 20ºC. Different
types of battery with different service lives are available upon
request.
SPS.ADAVANCE R2 and T series UPSs require minimum up-
•
keep. The batteries used in the standard models are lead
acid, sealed, valve regulated and maintenance free. The only
requirement is to charge the batteries regularly to extend their
life expectancy.
While it is connected to the mains supply, whether or not it is
running, it will keep the batteries charged and also offer pro-
tection from overcharging and deep discharge.
8.1.1. Notes for the installation and replacement
of the battery.
If it is necessary to replace any connection cables, original ma-
•
terials can be purchased through our
tributors. Using inappropriate cables can lead to overheating in
connections, which is a fire hazard.
Symptom
Abnormal
Mains normal but does not
work in line mode.
UPS does not start.
Output sockets do not
supply power to the device.
Warning Codes
A56
A57
A59
A62
52
T.S.S.
or autho-rised dis-
Possible cause
No input voltage.
Input protection tripped.
UPS not connected to an AC socket.
Batteries damaged.
UPS faulty.
Input protection tripped by overload.
Battery discharged.
UPS faulty.
Low battery voltage:
Battery voltage too low, device will turn off.
Low battery capacity:
Battery capacity too low.
Disconnected battery:
Device without connected battery.
Faulty batteries:
Battery damaged.
Inside the device, there are permanent dangerous volt-
•
ages even without mains supply present through its
connection with the batteries and especially in UPSs where
the electronics and batteries share a box.
Also take into consideration that the battery circuit is not iso-
lated from the input voltage, so there is a risk of discharge with
dangerous voltages between the battery terminals and the
earth terminal, which is in turn connected to earth (any metal
part of the device).
Repair and/or maintenance work must be carried out by our
•
T.S.S., except for the replacement of batteries, which can be
performed by qualified personnel familiar with them. No other
person should handle them.
8.2. UPS TROUBLESHOOTING GUIDE.
If the UPS does not work properly, check the information shown on
the LCD screen of the control panel and act accordingly depending
on the device model.
Using the Tab. 13 troubleshooting guide, try to resolve the issue
and, if it persists, consult our Technical Service and Support
If it is necessary to contact our Technical Service and Support
T.S.S., provide the following information:
UPS model and serial number.
•
Date on which the issue occurred.
•
Full description of the issue, including information provided by
•
the LCD display or LEDs and state of the alarm.
Power supply conditions, type of load and level of load applied
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to the UPS, ambient temperature, ventilation conditions.
Battery information (capacity and number of batteries), if the
•
device is (B1).
Any other information considered relevant.
•
Solution
Check AC input connection.
Unplug UPS power cord and then reset protection.
Unit must be connected to a 220-240V 50 / 60Hz socket.
Contact distributor, seller or, failing that, our T.S.S.
Contact distributor, seller or, failing that, our T.S.S.
Disconnect non-essential loads from the device and reset input protection.
Charge battery for at least 4 hours.
Contact distributor, seller or, failing that, our T.S.S.
Check AC input connection.
Disconnect loads in battery mode.
Check AC input connection.
Disconnect loads in battery mode.
Stop device.
Connect battery to device.
Stop device.
Change batteries.
T.S.S.
SALICRU