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TROUBLESHOOTING
Problem
Little or no crema on the top of
the coffee.
Sparse coffee dispensing, only
drop by drop.
Weak "body"
Foam instead of crema.
Portafilter/ brew group is
dripping.
PRO 400:
The green LED flashes (3
seconds on - 1 second off)
indicating that the machine has
stopped heating.
JUMP:
The display shows a running
light, signaling that the machine
is no longer heating.
Translation of the original German user manual
Possible Cause
The grind is not fine enough.
The coffee is too old.
There is too much chlorine in
the water.
The amount of ground coffee is
not enough.
The shower screen is dirty.
The grind is too fine.
There is too much ground
coffee.
The grind is not fine enough.
The coffee is old.
The amount of ground coffee is
not enough.
The shower screen is dirty.
The beans are improper.
The setting of the coffee grinder
is not suited for the coffee
beans in use.
The coffee is too fresh.
Portafilter is not fixed properly.
Group gasket is broken.
ECO mode is activated.
Troubleshooting
Use a finer grind.
Tamp the ground coffee more
firmly.
Reduce the brewing pressure.
Use fresh coffee
Use a chlorine filter.
Use the recommended coffee
amount.
(The marking inside the filter
basket can help you find the
right amount of coffee)
Clean the brew group.
Use a coarser grind.
Tamp ground coffee only slightly.
Increase the brewing-pressure.
Use the recommended coffee
amount.
(The marking inside the filter
basket can help you find the
right amount of coffee)
Use a finer grind.
Use fresh coffee.
Use the recommended coffee
amount.
(The marking inside the filter
basket can help you find the
right amount of coffee)
Clean the shower screen.
Use another coffee bean.
Adjust the coffee grinder. (When
changing the coffee beans,
changing the grind can also be
necessary.)
Depending on the roast, it is
recommended to let roasted
coffee rest for 10-21 days after
roasting.
Ensure the portafilter is properly
clamped.
Replace the group gasket (see
section 7.3)
Operate the brew group lever for
a short time. How to deactivate
the ECO mode is described in
section 6.5.1.
ENGLISH
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