Pit Boss 3 Serie Montage Und Betrieb Seite 11

TROUBLESHOOTING
Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common operational problems. When your Pit
Boss smoker is operating poorly, or on a less frequent basis, the following troubleshooting tips may be helpful.
For FAQ, please visit www.pitboss-grills.com . You may also contact your local Pit Boss authorized dealer or contact Customer
Service for assistance.
WARNING: Always disconnect the electrical cord prior to opening the smoker for any inspection, cleaning,
maintenance or service work. Ensure the smoker is completely cooled to avoid injury.
Problem Cause SOLUTION
No Power Lights Power Button Press the Power Button. Try another attempt and hold for two seconds to verify connection.
On The Control
Not Connected To Ensure smoker is plugged into a working power source. Reset breaker. Ensure GFCI is a
Board
minimum 10 Amp service (see Electric Wire Diagram for access to electric components).
Power Source, GFCI
Outlet Has Tripped
Ensure all wire connections are firmly connected and dry.
Fuse Blown On The Remove cooking components from the main smoke cabinet. Turn the unit onto its side, and
Control Board remove the screws on the rear side of the Control Board. Check the fuse for a broken wire or
if the wire has turned black. If yes, manually replace with a new fuse.
Faulty Control Board Control Board needs to be replaced. Contact Customer Service for a replacement part.
Fire In Burn Pot Auger Not Primed Before the unit is used for the first time or anytime the hopper is completely emptied out,
Will Not Light the auger must be primed to allow pellets to fill the burn pot. If not primed, the igniter will
timeout before the pellets ignite. Follow Hopper Priming Procedure .
Auger Motor Is Remove cooking components from the main smoke cabinet. Press the Power Button to turn
Jammed the unit on, turn Temperature Control Dial to SMOKE, and inspect the auger feed system.
Visually confirm that the auger is dropping pellets into the burn pot. If not operating
properly, call Customer Service for assistance or a replacement part.
Igniter Failure Remove cooking components from the main smoke cabinet. Press the Power Button to
turn the unit on, turn Temperature Control Dial to SMOKE, and inspect the igniter. Visually
confirm that the igniter is working by placing your hand above the burn pot and feeling for
heat. Visually confirm that the igniter is protruding approximately 13mm / 0.5 inches in the
burn pot. If not operating properly, follow Manual Start-up Procedure to continue use of
smoker; however, call Customer Service for assistance or a replacement part.
Flashing Dots On The Igniter Is On This is not an error that effects the unit. Used to show that the unit has power and is in
LED Screen Start-Up mode (igniter is on). The igniter will turn off after five minutes. Once the flashing
dots disappear, the unit will begin to adjust to the desired temperature selected.
Flashing Smoker Temperature This is not an error that effects the unit; however, it is used to show that there is some risk
Temperature On Is Below 65°C /150°F that the fire could go out. Check hopper for sufficient fuel or if there is an obstruction in
LED Screen the feed system. Remove pellets and follow Care and Maintenance instructions. Check
temperature probe and follow Care and Maintenance instructions if dirty. Check burn pot
for ash build-up or obstructions, and follow Care and Maintenance instructions for ash
build-up. Check fan. Ensure it is working properly and air intake is not blocked. Follow Care
and Maintenance instructions if dirty. Check auger motor to confirm operation (rotation),
and ensure there is no blockage in the auger tube.
"ErH" Error Code The Smoker Has Press and hold the Power Button to turn the unit off, and allow smoker to cool. Follow Care
Overheated, Possibly and Maintenance instructions. After maintenance, remove pellets, and confirm positioning
Due To Grease Fire Or of all component parts. Once cooled, press the Power Button to turn the unit on, then select
Excess Fuel. desired temperature. If error code still displayed, contact Customer Service.
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"Er1" Error Code Temperature Probe Access the electrical components on the base of the unit (see Electric Wire Diagram ) and
Wire Not Making check for any damage to the Temperature Probe wires. Ensure Temperature Probe spade
Connection connectors are firmly connected, and connected correctly, to the Control Board.
"noP" Error Code Bad Connection At Disconnect meat probe from connection port on the Control Board, and reconnect. Ensure
Connection Port the meat probe adapter is firmly connected. Check for signs of damage to the adapter end.
If still failed, call Customer Service for replacement part.
Meat Probe Damaged Check for signs of damage to the wires of the meat probe. If damaged, call Customer Service
for replacement part.
Faulty Control Board Control Board needs to be replaced. Contact Customer Service for a replacement part.
Thermometer Smoker Has High This will not harm the smoker. The internal temperature of the main cabinet has ambiently
Shows Temperature Ambient Temperature reached or exceeded 54°C / 130°F. Move the smoker into a shaded area. Prop the cabinet
When Unit Off Or Is In Direct Sun door open to reduce the internal temperature.
Smoker Will Insufficient Air Flow Check burn pot for ash build-up or obstructions. Follow Care and Maintenance instructions
Not Achieve Or Through Burn Pot for ash build-up. Check fan. Ensure it is working properly and air intake is not blocked.
Maintain Stable Follow Care and Maintenance instructions if dirty. Check auger motor to confirm
Temperature operation, and ensure there is no blockage in the auger tube. Once all the above steps have
been done, start the smoker, set temperature to SMOKE and wait for 10 minutes. Check that
the flame produced is bright and vibrant.
Lack Of Fuel, Poor Fuel Check hopper to check that fuel level is sufficient, and replenish if low. Should the quality of
Quality, Obstruction In wood pellets be poor, or the length of the pellets too long, this may cause an obstruction in
Feed System the feed system. Remove pellets and follow Care and Maintenance instructions.
Temperature Probe Check status of temperature probe. Follow Care and Maintenance instructions if dirty.
Contact Customer Service for a replacement part if damaged.
Smoker Produces Grease Build-Up Follow Care and Maintenance instructions.
Excess Or
Wood Pellet Quality Remove moist wood pellets from hopper. Follow Care and Maintenance instructions to
Discolored Smoke
clean out. Replace with dry wood pellets.
Clear burn pot of moist wood pellets. Follow Hopper Priming Procedure.
Burn Pot Is Blocked
Check fan. Ensure it is working properly and air intake is not blocked. Follow Care and
Insufficient Air Intake
Maintenance instructions if dirty.
For Fan
Frequent Flare-Ups Cooking Temperature Attempt cooking at a lower temperature. Grease does have a flash point. Keep the
temperature under 176°C / 350°F when cooking highly greasy food.
Grease Build-Up On Follow Care and Maintenance instructions.
Cooking Components
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