Frequently Asked Questions - Promise Technology VTrak series Kurzanleitung

Frequently Asked Questions

What kind of disk drives can I use with VTrak?
VTrak supports 2.5-inch and 3.5-inch SAS and SATA disk drives. See the
Compatibility List on the Promise
If your VTrak subsystem has two I/O modules, you must install an AAMUX
adapter on each of your SATA drives. Obtain AAMUX adapters from Promise
Technology, Inc.
How do I install a 2.5-inch drive into a 3.5-inch drive carrier?
To install your 2.5-inch disk drives into VTrak's drive carriers, you must first
attach a mounting bracket to each of your drives. See page 11. Never install
the drives by inserting screws through the bottom of the drive carrier.
Obtain mounting brackets and screws from Promise Technology, Inc.
How can I tell when the VTrak has fully booted?
When the VTrak unit is fully booted up, the Power and FRU LEDs will light up
green. The heartbeat LED blinks green once every 4 seconds if one I/O
module is installed or once every 2 seconds if two I/O modules are installed.
How can I tell my CLI connection is to the primary default I/O module?
After you establish the CLI connection, type Enclosure and press Enter. Look
at the top of the display for an item called I/O Module Role.
• If the Role is Primary, you are connected to the default primary I/O
module.
• If the Role is Secondary, you are connected to the default secondary
I/O module.
What happens if a disk drive fails?
Depending on the nature of the failure, the failed drive the drive might not
appear in the CLI, or the failed drive might appear with an error, when you
run the enclosure command or the link command. See the VTrak J830s,
J630s Product Manual on the CD for more information.
Can I hot-swap a failed drive with a new one?
Yes. Disk drives are hot-swappable on the J830s and J630s units.
Can the VTrak run using just one power supply?
Yes, it is possible to run the VTrak unit on a single power supply. However,
leaving one power supply off means there is no redundancy if the remaining
power supply fails. And it reduces air flow through the enclosure, which can
contribute to overheating. Always switch on both power supplies.
Website for a list of qualified disk drives.
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Frequently Asked Questions