Problem
Reason
The power base is
The overheat protection system
live, but all buttons
has been triggered (see: 'Self-
are dark. A continu-
Resetting Dry Boil Protection').
ous signal sounds.
You cannot start
The kettle is not placed on the
the desired pro-
power base correctly.
gram.
The set temperature is equal or
lower than the actual water tem-
perature within the kettle.
You have program-
To avoid unintended changes to
med your own
the programmed data, the appli-
settings but your
ance will only save the current
program is not kept
settings, after it has been started
in memory.
with these values.
Only some programs keep your
settings.
Only the "Custom" program will
save your own data and keep
them even after shut off.
The appliance does
After reaching the set temperature,
not keep to your
with the tea programs and the
selected cooking
"Custom" program, the appliance
time.
waits for you to press the "Start/
Stop" button. If you don't do so,
the program will be cancelled after
10 minutes.
The water has an
This may happen on new appli-
unpleasant taste of
ances or appliances that are used
plastic.
only rarely.
The Solution
Unplug the appliance, empty the kettle, and leave
the kettle cool down for at least 30 minutes. The-
reafter, fill the kettle with at least 0.5 litres of cold
water and try again.
Too much scale is covering the heating plate, cau-
sing overheating. De-scale the kettle (see: 'De-
scaling the Kettle').
Fill the kettle with at least 0.5 litres of water and
place the kettle on the power base. Try to turn the
kettle on the power base. Then try again.
The set temperature must be higher (at least 5°C)
than the actual temperature within the kettle to
start a program. Wait until the kettle cooled down
sufficiently or select a somewhat higher tempera-
ture.
To save your program, start the program by pres-
sing the "Start/Stop" button. Thereafter, if you
do not wish to run the program, you may cancel
operation immediately by holding the "Start/Stop"
button pressed for 3 seconds.
Select an appropriate program (see: 'Properties of
Your New Glass Tea Kettle').
Shortly press the "Start/Stop" button, when the
set temperature is reached an the "Start/Stop"
button is flashing. This will make the appliance to
continue operation according to the set values.
Prepare the appliance for usage as described in
chapter 'Before First Use'. If the problem persists,
fill the kettle with 1.5 litres of water and add two
teaspoons of soda. Bring the water to the boil.
Then discard the water and clean the kettle tho-
roughly.
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