11.2.
Laser Product Label
11.3.
Therapy Laser 15W Label
11.4.
Warranty Seal
WARRANTY
VOID
IF SEAL
IS BROKEN
11.5.
Additional Warnings Label
12. Warranty Details
12.1.
Warranty Information
Please review the terms of purchase and date of installation to determine validity of warranty claim. Warranty claims should only be made
for products within the terms of the warranty policy.
1.
Contact Customer Care to obtain an RMA, or service order, number and detailed return instructions. A form will be enclosed with
the loaner or replacement product and must be completed, signed and returned to Companion with the returned product.
2.
Be prepared to furnish:
Product Model and Serial Number
•
Purchase and Shipment Date
•
Reason for Return
•
Name of person and phone number at your organization for further communication.
•
3.
Adhere to complete return instructions for transportation and packaging and ship the product with proper documentation
containing the RMA number and the information specified above.
4.
Customer Care will advise the purchaser of its determination of warranty at the earliest possible time. Providing complete
information as requested will expedite the process.
RSR-000524-000 (1)
User Manual – CTX
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