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APPENDIX A
Gendex Limited Warranty
Gendex warrants to Buyer that any new dental intraoral video camera manufactured by Gendex bearing
the AcuCam Trademark ('Product') will (i) be free from defects in material and manufacturing
workmanship and (ii) conform to applicable specifications in effect on the date of shipment. The criteria
for all testing shall be the applicable specifications, utilizing factory-specified calibration and test
procedures and instruments.
All product warranties and all remedies for warranty failures are limited in time as shown below.
Additional terms and conditions may apply depending on local laws and sales conditions.
DURATION OF WARRANTY
All Gendex dental intraoral video cameras and components thereof shall be warranted until the date
which is one (1) year from the date of original installation or 11/2 (one and one-half) years from the date
of shipment by Gendex, whichever comes first.
Any component furnished without charge to Buyer during the warranty period to correct a warranty
failure shall be warranted only to the extent of the unexpired term of the warranty of the ORIGINAL
PRODUCT.
WARRANTY EXCLUSIONS
The foregoing warranties are exclusive and in lieu of all other warranties, whether written, oral, express,
implied or statutory. NO IMPLIED WARRANTY OF MERCHANABILITY OR FITNESS FOR A
PARTICULAR PURPOSE SHALL APPLY.
THE WARRANTIES AND REMEDIES AVAILABLE TO THE BUYER ARE CONDITIONED UPON
THE BUYER INSERTING THE DATE OF THE ORIGINAL INSTALLATION ON THE GENDEX
WARRANTY CARD(S) AND RETURNING THIS CARD(S) TO GENDEX PROMPTLY (WITHIN 30
DAYS) AFTER THE INSTALLATION OF THE PRODUCT.
Warranty coverage does not include defect or deficiency (including failure to conform to Product
descriptions or specifications) which result, in whole or in part, from (1) negligent storage or handling of
the Product by Buyer, its employees, agents or contractors; (2) failure of Buyer to prepare the site or
provide power requirements or operating environmental conditions in compliance with any applicable
instructions or recommendations of Gendex; (3) the absence of any product, component, or accessory
recommended by Gendex, but omitted at Buyer's direction; (4) any design, specification, or instruction
furnished by Buyer, its employees, agents or contractors; (5) any alteration of the Product by any person
other than Gendex; (6) combining Gendex's Product with any product furnished by others; (7) combining
incompatible products of Gendex; (8) improper or extraordinary use of the Product, improper
maintenance of the Product, or failure to comply with any applicable instructions or recommendations of
Gendex; or (9) acts of God, acts of civil or military authority, fires, floods, strikes or other labor
disturbances, war, riots, or other causes beyond the reasonable control of Gendex. Gendex does not
warrant any product of others where Gendex serves sole as a distributor or resaler.
BUYER'S REMEDIES
If Gendex determines that any Product fails to meet any warranty during the applicable warranty periods,
Gendex shall correct any such failure either, at its option (a) by repairing, adjusting, or replacing any
defective or non-conforming Product, or defective or damaged part or parts of the Product or (b) by
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