Troubleshooting
Anomaly
Possible cause
The arm cuff is tied too tight or too loose, Or the
arm strap is tied incorrectly
Arm movement during measurement of blood
pressure.
Blood pressure
Talking, being nervous or emotional during
monitor working
measurement
abnormally
Incorrect measurement posture
There is interference in the loading process or an
incorrect operation in the measurement process.
The following table shows the error messages that may occur during the measurement, possible causes and treatment meth-
ods. Please measure again using the correct method.
When an error or warning occurs, the error code is displayed on the screen and the cuff icon flashes.
The type of code is a warning: one beep is emitted, short press the "
The type of code is an error: emits 4 continuous beeps. Displays the error 3 secondes, then automatically powers off.
Error Description
Code
Type
Cuff not connected or device not
E01
Warning
working properly
The deflation time of the cuff is
E02
Error
too long
Description of Issue
USER MANUAL NEOTENS | WWW.SPENGLER.FR
Solution
Roll the arm cuff correctly
Stay quiet, keep your arm steady, and do not
move the monitor.
Avoid speaking, breathe deeply to calm down and
try to relax.
Adjust your posture
See operating instructions.
" button to return to the stable state.
Possible Causes and Solutions
Please connect the cuff again and check that device is
working properly.
Please fasten the cuff again, perform a new measure-
ment and check that the pressure is within the range.
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