STIEBEL ELTRON DHE Connect 18/21/24 Bedienung Und Installation Seite 83

OPERATION
Troubleshooting
Problem
The programming unit restarts auto-
matically, or restarts when the fuses
are switched off and back on. System
messages appear on the Touch-Display in
place of the STIEBEL ELTRON logo.
The temperature cannot be adjusted with
the Touch-Wheel.
Problems specific to DHE Con-
nect
You cannot adjust the volume via the
Touch-Wheel.
The internet radio or weather display is
unavailable.
The radio is regularly interrupted.
No internet radio or weather search
results.
The time is not displayed in the status
bar.
Your WLAN is not shown in the status
display.
Your WLAN is not shown during setup.
Connection error when checking for
updates.
www.stiebel-eltron.com
Cause
The appliance has an internal monitoring
and repair mode, which is executed auto-
matically in the event of programming unit
errors.
The "Temperature" function has not been set
in the Touch-Wheel menu.
Cause
The "Volume" function has not been set in
the Touch-Wheel menu.
The WLAN reception is too weak.
The WLAN connection is not set up.
The WLAN reception is too weak.
The internet access bandwidth is too low.
The stations or locations are not supported
by the provider.
The WLAN connection is not set up.
The WLAN reception is too weak.
The WLAN connection is not set up.
The WLAN reception is too weak.
The WLAN SSID (network name) is not vis-
ible.
The WLAN connection is unavailable.
Remedy
The appliance restarts automatically after the repair. You may have to
make user-specific settings again.
Set the function for temperature.
Remedy
Set the function for volume.
Check the signal strength in the status bar. Use a repeater to improve sig-
nal strength if necessary.
Set up the WLAN connection.
Check the signal strength in the status bar. Use a repeater to improve sig-
nal strength if necessary.
Contact your internet provider to find out whether access with increased
bandwidth is available.
Check the spelling. Use only provider transmitters and locations.
Set up the WLAN connection or set the time.
Check that your WLAN is available at the installation location. Use a re-
peater to improve signal strength if necessary.
Set up the WLAN connection.
Check that your WLAN is available at the installation location. Use a re-
peater to improve signal strength if necessary.
Check your router configuration. Alternatively you may also enter the SSID
manually.
Check the connection and establish a new WLAN connection if necessary.
DHE Connect | DHE Touch | 83