STIEBEL ELTRON DHE Connect 18/21/24 Bedienung Und Installation Seite 110

INSTALLATION
Troubleshooting
Diagnostic lights Fault
Green flashing, yellow No DHW; the outlet temper-
on, red off ature does not match the set
value.
Green flashing, yellow No DHW; the outlet temper-
off, red on ature does not match the set
value.
Note
The "PROFI DIRECT" app for fast troubleshooting is avail-
able from the App Store.
110 |DHE Connect | DHE Touch
Cause
The downstream tap is faulty.
Internal anti-scalding protection is activated.
The heating system is faulty.
The outlet sensor is faulty.
The PCB is faulty.
The safety switch is not enabled during "Initial start-
up".
The safety switch has tripped.
Not all phases are connected to the appliance.
The NTC sensor is faulty.
Remedy
Replace the faulty tap.
Deactivate the internal anti-scalding protection.
Replace the test assembly.
Replace the outlet sensor.
Replace the test assembly.
Activate the safety switch by firmly pressing the reset
button.
Remedy the cause and activate the safety switch.
Check the fuses/MCBs.
Check the NTC, replace the sensor if necessary.
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