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Verfügbare Sprachen
Verfügbare Sprachen
Notes on lithium-ion batteries
Remove the battery before disposing of the de-
vice!
• Do not dispose of the battery in household waste, in a
fire (risk of explosion) or in water. Damaged batteries
can harm the environment and your health if toxic va-
pours or liquids escape.
• Defective or used batteries must be recycled in accor-
dance with Directive 2006/66/EC.
16 Troubleshooting
Fault
The product cannot be started.
Poor cutting performance.
Product runs with difficulty/saw
chain jumps off.
Unusual vibration
17 Warranty conditions -
Scheppach 20V IXES series
Revision date 25/04/2024
Dear customer,
our products are subject to strict quality checks. However,
if a product does not function perfectly, we deeply regret
this and ask that you contact our customer service at the
address specified below. We will also be glad to assist
you by telephone via the service number. The following
information is intended to help you to process and settle
your claim without any problems.
For the assertion of warranty claims, the following ap-
plies:
1. The warranty conditions govern our additional man-
ufacturer warranty services for purchasers (private
end consumers) of new products. The statutory war-
ranty claims are not affected by this warranty. This is
the responsibility of the dealer who you purchased the
product from.
2. The manufacturer's warranty only covers defects in
a new product purchased by you that are due to a ma-
terial or manufacturing defect. If material or manufac-
turing defects occur during the warranty period, the
manufacturer as guarantor shall provide one of the fol-
lowing services of its choice under this warranty:
– Free repair of the goods
– Free replacement of the goods with an item of
equal value (if necessary also replacement with a
successor model if the original goods are no lon-
ger available).
30 | GB
Possible cause
The battery power is too weak.
The battery is not properly inserted.
On/off switch is defective.
The engine is defective.
Saw chain fitted incorrectly.
Saw chain is blunt.
Chain tension insufficient.
Chain tension insufficient.
Guide rail is loose.
www.scheppach.com
• Hand in the device and the battery charger at a recy-
cling centre. The plastic and metal parts used can be
separated by type and thus recycled.
• Dispose of batteries when discharged. We recom-
mend covering the poles with an adhesive strip to pro-
tect against a short circuit. Do not open the battery.
• Dispose of batteries according to local regulations.
Return batteries to a used battery collection point
where they can be recycled in an environmentally
friendly manner. Ask your local waste disposal com-
pany about this.
Remedy
Charge the battery.
Push the battery into the battery mount.
The battery clicks into place audibly.
Please contact our service department.
Fit the saw chain correctly.
Have the saw chain sharpened by a profession-
al or replace the saw chain.
Check the saw chain. Tension the saw chain
if necessary.
Check the saw chain. Tension the saw chain
if necessary.
Check that the guide rail is tightly fitted.
Replaced products or parts shall become our proper-
ty. Please note that our products were not designed
for commercial, trade or professional use. A warranty
claim is therefore not valid if the product has been
used in commercial, trade or industrial operations
within the warranty period or has been subjected to
equivalent stress.
3. The following are excluded from our warranty ser-
vices:
– Damage to the product which was caused by non-
observance of the assembly instructions, improper
installation, non-observance of the operating in-
structions (e.g. connection to an incorrect mains
voltage or type of current) or the maintenance and
safety regulations or use of the product in unsuit-
able environmental conditions as well as by insuffi-
cient care and maintenance.
– Damage to the product caused by misuse or im-
proper application (such as overloading the prod-
uct or using non-approved tools and accessories),
penetration of foreign bodies into the product
(such as sand, stones or dust), transport damage,
use of force or external influences (such as dam-
age caused if dropped).
– Damage to the product or parts of the product
which is due to intentional, normal (operational) or
other natural wear as well as damage and/or
wearing of wear parts.
– Defects in the product which have been caused by
the use of accessories, expansions or spare parts
that are not original parts or are not used as in-
tended.
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