weinor Sottezza Pure Gebrauchsanleitung Seite 28

Sottezza Pure / Sottezza Originale | Wintergartenmarkise | Serrezonwering | Conservatory awning | Stores de véranda | weinor GmbH & Co. KG
Functional disturbances – FAQ
en
Error
Construction/motor not running
Remote controller not working
Automatic control doesn't work or is
not adapted correctly to the weather
conditions
Construction switches off with a
delay
Unit does not retract completely
Unit not straight
Fabric guide profile pulls inwards
Fabric sags significantly at the side
Insufficient fabric tension
Creaking noises,
loud noises
Banging noises when extending the
awning
Squeaking
Pimples on powder-coated parts
Small, slightly visible scratches on
powder-coated parts
Soiling on the profiles
Wrinkling in the fabric
"Stress whitening" in the fabric
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Technische Änderungen vorbehalten | Technische wijzigingen voorbehouden | We reserve the right to make technical changes | Sous réserve de modifications techniques
Cause
– No power available
– Remote controller isn't functioning (faulty)
– The remote control battery is empty
– Motor is too hot and has been shut down
by the thermo protector
– Batteries in remote controller empty
– Item between transmitter and receiver,
distance to receiver too far away
– Remote controller faulty
– BiSens SWR 230V is not provided with
electricity
– Sensor is soiled or covered
– Sensor is not aligned horizontally
– Sensor damaged
– Motor not set correctly
– Motor not set correctly
– Blockage caused by foreign bodies
– Unit not correctly aligned
– Unit not correctly aligned
– Distance ropes forgotten
– System insufficiently tensioned
– Insufficient spring tension
– Tensioning rope running incorrectly
– Friction within the system
– Creaking noises arise if different integrated
materials expand differently when tempera-
tures change.
– Strong breeze
– Tensioning rope running incorrectly
– Squeaky rollers, pulley blocks or bearing
surfaces
– Clearance between motor and roller tube
– The tensioning rope is wound up in the cas-
sette on a rope drum with several lengths
next to each other. If there is no more space
at the side, the tensioning rope winds over
the previous winding. If the tensioning rope
slips off, a bang ensues. The volume of the
bang increases with the fabric
– Bearing surfaces not lubricated
– Minor material accumulation has arisen
during powder-coating of the parts.
– Despite the greatest care during powder-
coating and manufacturing, small scratches
may arise.
– Stripe pattern from rainwater flowing off
along the profiles (deposit with dirt and
lime).
– For very large widths and projections, the
fabric can rest on the distance rope when
half extended. Wrinkling may occur
– Stress whitening occurs in the seam area
due to friction when the fabric is wound. A
ripple pattern emerges on the fabric due to
the Opti nut's rippled surface.
Rectification
• Make a network connection (technician/specialist company)!
• Replace the remote control (technician/specialist company)!
• Replace the battery!
• Wait approx. 15 to 20 minutes until the motor has cooled down!
• Replace batteries in the remote controller!
• Move closer to the receiver!
• Other transmission position!
• New remote controller!
• Make a network connection (technician/specialist company)!
• Clean, remove plant growth!
• Align sensor!
• Replace the sensor (technician/specialist company)!
• Correct the motor settings!
• Correct the motor settings!
• Remove foreign bodies!
• Re-measure and re-align unit!
• Alignment of the unit (see Chapter 5
• Alignment of the unit)!
• Installation of the distance ropes (see Chapter 7 Installation of the
distance ropes)
• Check tension, re-tension
• Re-tension springs!
• Check running of the tensioning rope throughout the entire unit!
• Check unit/re-measure and align!
• Rectification not possible as the expansion cannot be hindered.
See https://bundesverband-wintergarten.de/wintergarten-kun-
den/haeufige-fragen!
• Align rope drum with pulley block!
• Lubricate bearing surfaces with suitable means!
• Replace the motor!
• Cannot be rectified and rectification not necessary! Banging noi-
ses are construction-caused and no installation error or product
fault and do not result in damages!!
tension.
• Maintenance and care (technician)
• Cannot be remedied!
• Visual assessment is generally made in accordance with the
guidelines of the respective federal associations and/or manufac-
turers
• Using the touch-up pen provided!
• Clean regularly!
• Wrinkling is due to the design with large versions and not an
installation error or product fault!
• The stress whitening effect is due to the design and is not an ins-
tallation error or product fault! Stress whitening occurs regardless
of the roller tube version. Fabrics with strong and dark colours are
more prone to this.