TEFAL Companion Bedienungsanleitung Seite 39

WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK
EN
PROBLEMS CAUSES
The cooking times provided are
intended as a guide - in most cases
they are a reliable indicator of
cooking times.
However, certain factors will impact
cooking times:
- The size of the ingredients (cut or
not cut)
- The quantity of ingredients
- The variety and ripeness of
vegetables
Food is insufficiently
- Whether the ingredients are frozen etc.
cooked
Steam regulator cap not correctly
positioned or not in place.
Incorrect amount of water in the
Steamed food is
bowl.
insufficiently cooked
Pieces of ingredients too big.
Difficulties when
Unsuitable recipes.
making certain recipes
It is not plugged in.
My B6 screen is still blank/
Your appliance is in "Standby" mode.
The appliance does
The switch (G) is in position 0.
not operate
The bowl or lid is not positioned or
locked correctly.
The lid does not lock The lid is not correctly assembled.
SOLUTIONS
Add cooking time by pressing the + key on the
display (B6).
Use smaller-sized pieces.
Position the steam regulator cap in the "max."
position, this position retains the maximum
amount of heat in the bowl for all cooking
functions (soups, steaming etc.).
This position also prevents splashing when
mixing.
The "Low steam setting" position allows the
maximum amount of condensation to escape,
giving dishes or sauces a
better consistency (risotto, cream desserts,
sauces etc.).
The quantity of water in the bowl must
correspond to the markings (0.7 l).
You can also use manual mode by selecting
a temperature of 120°C and a cooking time
depending on the quantity and type of
ingredients.
Use smaller-sized pieces.
Your recipes, whether personal or found on
the Internet, may not be suitable for your
appliance and its accessories (quantities,
cooking times, unsuitable accessories). Before
starting your recipe, ensure that you are
following the operating instructions in this
instruction manual.
Plug the appliance into a power socket.
Press one of the touch keys (B1 to B5).
Move the switch to position 1.
Check that the bowl or lid is correctly
positioned and locked in accordance with the
diagrams in the manual.
Check that the seal is correctly assembled on
the seal holder and that the seal holder is
correctly assembled on the lid.
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PROBLEMS CAUSES
The appliance is not placed on a
flat surface; the appliance is not
stable.
Excessive vibration
Volume of ingredients is too much.
Wrong accessory.
The spindle for your appliance
may emit a sound when operating
Faint noise during operation
at reduced speed or with certain
ingredients (rice etc.).
Loud noise during operation Using the wrong accessory.
Volume of ingredients is too much.
The lid is not correctly
positioned or locked.
The sealing ring
Leakage via the lid
is not in place.
The sealing ring is broken or
damaged.
Wrong accessory.
The seal is not in the right position. Position the seal correctly.
The seal is damaged.
Leakage via the bowl
The locking ring (C5) is not cor-
rectly locked.
The blades have difficulty The pieces of food are too big
rotating or too hard.
This may occur the first time you
use the appliance or if there is
Smell coming from the overloading due to the quantity
motor of ingredients being too much or
pieces of food being too hard or
too big.
Bowl or lid is not locked in place
properly.
Security message
displayed
The lid is locked on the bowl during
the "Cooking without lid" function.
SOLUTIONS
Place the appliance on a flat surface.
Reduce the quantity of ingredients.
Check that you are using the recommended
accessory.
This happens only temporarily and does not
affect the service life of your appliance. The
sound will diminish or disappear with use of
the appliance and after the detachable spindle
has been cleaned a few times (see "Cleaning
the appliance").
Ensure that you are using the appropriate
accessory (e.g. do not use the whisk E3
to knead or mix dough; use the blade
E4). For more information, refer to the
recommendations in the recipe and to the
operating instructions in this instruction
manual.
Reduce the quantity of ingredients.
Lock the lid securely onto the bowl.
Position the sealing ring on the seal holder
and clip the assembled pieces onto the lid.
Change the seal - contact an authorised
service centre.
Check that you are using the recommended
accessory.
Contact an approved service centre.
Lock the ring properly (C5).
Reduce the size or quantity of ingredients.
Add liquid.
Allow the motor to cool down (around
30 minutes) and reduce the quantity of
ingredients in the bowl.
Before switching on the appliance, check that
the bowl is correctly locked on the motor
unit and that the lid is correctly locked on
the bowl. If the problem persists, contact an
authorised service centre.
Unlock the lid before you begin the cooking
programme. If the problem persists, contact
an authorised service centre.
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EN