Service; Advance Service Centres; The Advance Website; Warranty - Advance Omega Betriebshandbuch

Service

ADVANCE Service Centres

ADVANCE operates two company-owned service centres that carry
out annual checks and repairs of all types. The workshops based in
Switzerland and France are offi cially certifi ed to carry out repairs by
the German Hanggliding and Paragliding Federation (DHV).
They possess many years' experience and in-depth product-specifi c
know-how. ADVANCE's worldwide service network includes other
authorised service centres that provide the same services. All service
facilities use original ADVANCE materials exclusively. You can fi nd all
information on annual checks and repairs and the relevant addresses
at www.advance.ch.

The ADVANCE website

At www.advance.ch you will fi nd detailed information on ADVANCE
and its products as well as useful addresses which you can contact
should you have any questions.
Among the things you will be able to do on the website are:
to complete the warranty card online up to 10 days after purchase
•
of the glider, enabling you to enjoy the full benefi ts of the ADVANCE

warranty,

to inform yourself about new safety-related expertise concerning
•
ADVANCE products
to download an application form in PDF format which you can use
•
to send in your glider for an annual check at ADVANCE,
to fi nd an answer to a burning question among the FAQs
•
(Frequently Asked Questions),
to subscribe for the ADVANCE Newsletter so that you will be
•
regularly informed by e-mail on news and products.
It is well worth visiting the ADVANCE website regularly because the
range of services offered is continuously being expanded.
Warranty
As part of the ADVANCE warranty, we undertake to rectify any de-
fects in our products that are attributable to manufacturing faults. In
order for a warranty claim to be asserted, ADVANCE must be notifi ed
immediately on discovery of a defect and the defective product sent
in for inspection. The manufacturer will then decide how a possible
manufacturing fault is to be rectifi ed (repair, replacement of parts or
replacement of the product). This warranty is valid for three years
from the date of purchase of the product.
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