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Trouble-Shooting And Service; Customer Service - clage CFX-U Gebrauchsanleitung Für Den Anwender

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5. Trouble-shooting and service

Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organisa-
tion of your importer or the Central
Customer Service Department. Please
have the details of the typeplate at
hand.
CLAGE GmbH

Customer Service

Pirolweg 1 – 5
21337 Lüneburg
Germany
Tel:
+49 4131 8901-40
Fax:
+49 4131 8901-41
Email: service@clage.de
Downloaded from
www.Manualslib.com
This instantaneous water heater was manufactured conscientiously and checked sever-
al times before delivery. Should malfunctions nevertheless occur, it is usually only due
to a bagatelle. First attempt to switch the house fuses off and on again in order to reset
the electronics. Next, try to remedy the problem with reference to the following table.
In doing so, you will avoid unnecessary expense of customer service assistance.
Problem
Water stays cold, digital
display does not light up
Water stays cold, digital
display does light up
Display flashes error mes-
sage "Er"
Flow rate of hot water too
weak
Appliance heats, the display
does not light
Remote control display:
value is incorrect
Symbol "battery" lights
Display: "no" and appliance
does not response to the
remote control
Display: " - -" and radio sym-
bol flashes
If the connection cable is damaged, it must be replaced with an original spare cable
from the manufacturer by an authorised technician in order to avoid any hazards.
If you cannot rectify the fault with the aid of the troubleshooting table, please contact
the custo mer service.
manuals search engine
Cause
Master fuse tripped
Safety pressure cut-
out tripped
Safety thermal cut-out
tripped
Control system has
switched off
Outlet fitting dirty or
calcified
Fine filter dirty or
calcified
No radio contact
Flat batteries
Standby mode of the
remote control
Flat batteries
Transmission range
exceeded
Disturbance through
other radio emitters
Registration in pro-
cess
15
CLAGE
Solution
Renew or activate fuse
Contact customer service
Contact customer service
Switch fuse off and on. If "Er"
still flashes contact customer
service
Clean shower head, jet regu-
lator or sieves
Let clean fine filter by a spe-
cialist
Press key
Replace batteries
Press a key on the remote
control
Insert two new type AAA
batteries
Place the remote control
closer to the appliance, press
key
Repeat login with different
radio channel
Hold the remote control in
front of the water heater

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