Environment And Recycling; Trouble-Shooting And Service - clage CEX 9-U Gebrauchs- Und Montageanleitung

3. Environment and recycling

This product was manufactured climate neutrally according to Scope 1 + 2.
We recommend the purchase of 100% green electricity to make the opera-
tion climate neutral as well.
Your product was manufactured from high-quality, reusable materials and
components. Please respect in case of discarding that electrical devices
should be disposed of separately from household waste at the end of their
service life. Therefore, please take this device to a municipal collection point
that return used electronic devices to the recycling system. Disposing it cor-

4. Trouble-shooting and service

Repairs must only be carried out by authorised
professionals.
If a fault in your appliance cannot be rectified
with the aid of this table, please contact the ser-
vice organisation of your importer or the Central
Customer Service Department. Please have the
details of the typeplate at hand.
CLAGE GmbH
After-Sales Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Phone: +49 4131 8901-40
Email: service@clage.de
rectly will support environmental protection and will prevent any potential
negative effects on human beings and the environment that could arise from
inappropriate handling of these devices at the end of their service life. Please
contact your local authority for further details of your nearest designated col-
lection point or recycling site.
Business customers: If you wish to discard equipment, please contact your
dealer or supplier for further information.
This instantaneous water heater was manufactured conscientiously and checked several times before
delivery. Should malfunctions nevertheless occur, it is usually only due to a bagatelle. First attempt to
switch the house fuses off and on again in order to reset the electronics. Next, try to remedy the prob-
lem with reference to the following table. In doing so, you will avoid unnecessary expense of customer
service assistance.
Problem
Water stays cold, digital display
does not respond
Water stays cold, digital display
does respond
Display shows error message
Flow rate of hot water too weak
Selected temperature is not
reached , decimal point appears
Selected temp. is not reached ,
decimal point does not appear
Decimal point flashes
Appliance heats, the display does
not light
If the connection cable is damaged, it must be replaced with an original spare cable from the manufac-
turer by an authorised technician in order to avoid any hazards.
If you cannot rectify the fault with the aid of the troubleshooting table, please contact custo mer service.
12
Cause Solution
Master fuse tripped Renew or activate fuse
Safety pressure cut-out
Contact customer service
tripped
Safety thermal cut-out
Contact customer service
tripped
Switch fuse off and on. If "Er"
Control system has
still flashes contact customer
switched off
service
Outlet fitting dirty or Clean shower head, jet regulator
calcified or sieves
Fine filter dirty or calcified Let clean fine filter by a specialist
Water flow rate too high Reduce water flow rate at the tap
Cold water has been added Tap hot water only; set tempera-
via the tap ture for use
Inlet temperature exceed-
Reduce inlet temperature
ing nominal temperature
Display plug not properly Let fix correct position of display
connected plug by customer service
CLAGE
EN