ZAPTEC Pro Installationshandbuch Seite 18

Colour
NO LIGHT
PURPLE
GREEN
BLUE
RED
If this does not help, make a note of the serial number of the charging station and
contact user support as explained in the chapter "Support and Repairs". The location of
the serial number is shown in the illustration.
i
If the charging station has been disconnected from the power grid, it will take two to three minutes to start up again.
18
Meaning
Charging station has not been activated in the ZAPTEC Portal, no power from the power circuit,
incorrect connection or product fault. Check the serial protection in the distribution cabinet.
Not updated during charging.
Check that the charging cable has been inserted into the charging station correctly.
•
Check that the vehicle has been configured to start charging immediately.
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Communication is taking place between the charging station and the vehicle.
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Check whether the vehicle is configured to start charging immediately.
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Flashing red light
Authentication failed – Check that the RFID tag/charging card is connected to your user profile.
•
Authentication failed – Check in the ZAPTEC Portal that your user has access to charge on the
•
charging station and/or installation concerned.
Steady red light
Disconnect the charging cable. If the status indicator illuminates green, you can connect the
•
charging cable again. If charging does not start and the indicator illuminates red again, there
may be a charging fault on the charging cable or vehicle.
If the status indicator lamp does not turn green after the charging cable has been disconnected,
•
you must check the fuses as described in the chapter "Checking the fuses in the charging station".
Authentication failed – Check that the RFID tag/charging card is connected to your user profile.
•
Serial number, e.g.
ZPR123456