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Zipp Vuma Quad Bedienungsanleitung Seite 10

Cranksets

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Zipp Cranksets User Manual
English
w a r r a n t y
This product is guaranteed for 2 years against defects in materials and workmanship. Warranty
is for original owner only and proof of purchase is required for any warranty claim. Product
modification of any kind, including but not limited to drilling, filing, grinding, painting, any attempt to
remove weight, or change compatibility will immediately void warranty. If you have any questions
about your Zipp products, please feel free to call us at 1.800.472.3972 or visit us at www.zipp.com
if you are experiencing a problem with a Zipp product:
(1) Review our maintenance tips. Go to our website, www.zipp.com, and click on the Support button.
You might find a simple solution to your problem there.
(2) Give us a call at +01-317-481-1120 (8am-5pm M-F EST). A determination will be made whether
or not to return the product to the factory for inspection. If a return is required, you will be issued a
Return Authorization Number (RA#). It is imperative for you to put this RA# on your box, so it can be
easily identified when it arrives at our facility. Upon receipt and inspection, a warranty determina-
tion will be made. We will perform the necessary repairs or make a replacement.
Should there be any cost to you, you will be notified prior to any repair being executed. If you decide
that you do not want us to repair or replace the product, you will need to cover the cost of returning
the product to you. If we do not receive a determination from you after 90 days from the receipt of
your product at the factory, then the product becomes the property of Zipp/Compositech.
As riders ourselves, we know that accidents happen. Therefore we offer a no fault crash replace-
ment policy which covers all non-warranty damage inflicted upon the product, including crash
damage. This policy covers a five-year period following the purchase date of your product. We will
require you to call and obtain a Return Authorization number (RA#) in this situation as well, and
return the product to us. You will then be able to purchase a brand new product for a reduced price
to replace your damaged product. We can quote the price to you when you call or e-mail us.
note: When sending in an item under warranty, PLEASE remove all accessory items, including
tires, tubes, rim tape, cassettes, skewers, computer magnets, pedals, etc. If you fail to remove these
items, Zipp cannot be held responsible if they are lost or damaged. THERE IS A $25 CHARGE PER
WHEEL FOR TUBULAR TIRE REMOVAL!
other technical Questions ?
Have a question about our products? Go to our website at www.zipp.com and click on Support.
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