Trouble-Shooting And Service - clage DIS Gebrauchsanleitung Für Den Anwender

Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organisa­
tion of your importer or the Central
Customer Service Department. Please
have the details of the typeplate at
hand.
CLAGE GmbH
Central Customer Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Tel.: +49 4131 89 01-40
Fax: +49 4131 89 01-41
E-Mail: service@clage.de
4. Trouble­shooting and service
This instantaneous water heater was manufactured conscientiously and checked several
times before delivery. Should malfunctions nevertheless occur, it is usually only due to
a bagatelle. First attempt to switch the house fuses off and on again in order to reset
the electronics. Next, try to remedy the problem with reference to the following table. In
doing so, you will avoid unnecessary expense of customer service assistance.
Problem
Water stays cold, digital
display does not light up
Display flashes error message
"Er"
Flow rate of hot water too
weak
Selected temperature is not
reached , decimal point lights
up
Selected temp. is not reached ,
decimal point does not light
Decimal point flashes
No response upon keypress
11
Cause Solution
Master fuse
Renew or activate fuse
tripped
Reset STDB by customer service
STDB tripped after cause of tripping has been
detected
Switch fuse off and on. If "Er"
Control system
still flashes contact customer
has switched off
service
Outlet fitting dirty Clean shower head, jet
or calcified regulator or sieves
Fine filter dirty or Let clean fine filter by customer
calcified service
Water flow rate Reduce water flow rate at the
too high tap
Cold water has
Tap hot water only; set
been added via
temperature for use
the tap
Inlet temperature
exceeding nomi- Reduce inlet temperature
nal temperature
Hood is not fitted
Refit the hood properly
properly