Troubleshooting; General; Troubleshooting Table - Atag Hi86471Fv Gebrauchsanweisung

Troubleshooting

General

NOTE!
If you see a crack or tear (however small) in the glass plate, immediately switch off the hob and
disconnect it from the power supply (unplug it from the socket-if any).
Then contact the Service Department.

Troubleshooting table

If your hob does not work properly, it does not always mean that it is defective. Make sure to check
the points mentioned below in the table, or visit our website for more information.
Induction zones
Symptom
Characters appear in the
displays when the appliance is
connected for the first time.
The fan runs on for several
minutes after the hob has been
switched off.
A slight smell is noticeable the
first few times the hob is used.
You can hear a ticking sound in
your hob.
Circle of pan bottom remains
visible after cleaning.
The pans make noise while
cooking.
You have switched a cooking
zone on, but the display keeps
flashing.
A cooking zone suddenly stops
working and you hear a signal.
The hob is not working and
nothing appears in the display.
36
Possible cause
This is the standard set-up
routine.
The hob is cooling down.
The new appliance is heating
up.
This is caused by the capacity
limiter on the front and back
zones. A soft ticking sound can
also occur at lower settings.
Contaminated pan bottom used
on the cooking zone.
This is caused by the energy
flowing from the hob to the
saucepan.
The pan you are using is not
suitable for induction cooking or
has a diameter of less than
12 cm.
The preset time has ended.
There is no power supply due to
a defective cable or a faulty
connection.
Solution
Normal operation.
Normal operation.
This is normal and disappears
after the hob has been used a
few times. Ventilate the kitchen.
Normal operation.
Clean the induction hob with a
ceramic hob cleaner and
remove the dirt / grease from the
pan bottom.
This is normal for certain pans,
particularly at high settings.
This is not harmful to the pans
or the hob.
Use a suitable pan (see chapter
'Pans for induction cooking').
Switch off the signal by pressing
the cooking zone key on the
timer.
Check the fuses or the electric
switch (if there is no plug).