Trouble-Shooting And Service - clage DCX 13 Gebrauchsanleitung

4. Trouble­shooting and service
Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organisa­
tion of your importer or the Central
Customer Service Department. Please
have the details of the typeplate at
hand.
CLAGE GmbH
After-Sales Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Phone: +49 4131 8901-40
Fax: +49 4131 8901-41
Email: service@clage.de
This instantaneous water heater was manufactured conscientiously and checked sever-
al times before delivery. Should malfunctions nevertheless occur, it is usually only due
to a bagatelle. First attempt to switch the house fuses off and on again in order to reset
the electronics. Next, try to remedy the problem with reference to the following table.
In doing so, you will avoid unnecessary expense of customer service assistance.
Problem Cause
Master fuse tripped
Water stays cold,
display does not light
Safety pressure cut-out
up
tripped
Water stays cold, Safety thermal cut-out
display does light up tripped
Outlet fitting dirty or
Flow rate of hot water
calcified
too weak
Fine filter dirty or calcified
Selected temperature Excessive water flow
is not reached (winter?)
9
CLAGE
Solution
Renew or activate fuse
Contact customer service
Contact customer service
Clean shower head, jet
regulator or sieves
Clean fine filter
Reduce water flow rate at the
outlet
EN