Malfunctions; Warning Messages - Sartorius Entris II Essential Serie Betriebsanleitung

Malfunctions

10 Malfunctions
10.1

Warning Messages

Warning message Fault
APP.ERR. The device has
measured an
invalid weight
value.
DIS.ERR. The value to be
output cannot be
shown in the
operating display.
HIGH or ERR 55 The device is
overloaded.
LOW or ERR 54 The modulation of
the weighing
converter inside
the device is too
low.
The device is not
COMM.ERR.
receiving any
weight values.
PRT.ERR. The [Print] key
is locked.
36 Entris BCE Operating Instructions
®
Cause
The applied weight is
too low.
The weight value is
negative.
No sample has been
placed on the balance.
The data to be
displayed is not
compatible with the
set display format.
The device's maximum
weighing capacity has
been exceeded.
No weighing pan has
been placed on the
balance.
A previously forgotten
weight was removed
after starting the
device.
An error exists in the
weighing system or in
the device electronics.
No communication
exists between the
control module and
the weigh cell.
The data interface for
print output is set to
xBPI mode.
Remedy
Increase the applied
weight to more than the
minimum load.
Place the sample on the
balance.
Adjust the display settings
in the menu, e.g.
resolution, unit, decimal
places.
Reduce the applied
weight to below the
device's maximum
weighing capacity.
Insert the weighing pan
into the device and switch
the device off and on
again.
Contact Sartorius Service.
Wait until the control
module restores the
communication with the
weigh cell.
If the problem occurs
again: Contact Sartorius
Service.
Reset the menu to the
factory settings.
If the problem occurs
again: Contact Sartorius
Service.
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