ZAPTEC Pro Kurzanleitung Seite 19

Colour Meaning
Charging station has not been activated in the ZAPTEC Portal, no power from the
power circuit, incorrect connection or product fault. Check the serial protection in the
NO LIGHT
distribution cabinet.
Not updated during charging.
PURPLE
• Check that the charging cable has been inserted into the charging station correctly.
GREEN
• Check that the vehicle has been configured to start charging immediately.
• Communication is taking place between the charging station and the vehicle.
BLUE
• Check whether the vehicle is configured to start charging immediately.
Flashing red light
RED
• Authentication failed – Check that the RFID tag/charging card is connected
• Authentication failed – Check in the ZAPTEC Portal that your user has access
Steady red light
• Disconnect the charging cable. If the status indicator illuminates green, you can
• If the status indicator lamp does not turn green after the charging cable has been
• Authentication failed – Check that the RFID tag/charging card is connected
If this does not help, make a note of the serial number of the charging station
and contact user support as explained in the chapter "Support and Repairs".
The location of the serial number is shown in the illustration.
If the charging station has been disconnected from the power grid,
it will take two to three minutes to start up again.
to your user profile.
to charge on the charging station and/or installation concerned.
connect the charging cable again. If charging does not start and the indicator
illuminates red again, there may be a charging fault on the charging cable or vehicle.
disconnected, you must check the fuses as described in the chapter "Checking the
fuses in the charging station".
to your user profile.
Serial number,
e.g. ZPR123456
English
19