Troubleshooting Information; Selve Service Hotline - Selve commeo SE Breeze-com Originalbetriebsanleitung

Troubleshooting/SELVE service hotline

11. Troubleshooting information

Fault
Radio drive does not work
Radio drive does not perform
a short drive movement dur-
ing initial commissioning
The UP and DOWN directions
are reversed
Radio drive stopped itself
when moving in the DOWN
direction
Radio drive stopped itself
when moving in the UP direc-
tion

12. SELVE service hotline

Hotline: Telephone +49 2351 925 299
Download the operating instructions
at www.selve.de or via QR scan
Cause
Electrical connection is defec-
tive
No transmitter programmed
Transmitter is out of range or
batteries are discharged
Thermal protection switch has
been triggered
Electrical connection is defec-
tive
End positions are already set
in the radio drive
End positions are already set
in the radio drive and one
transmitter is programmed
End positions set incorrectly
Blockage/obstacle detection
has been triggered
Overload detection has been
triggered
61
Remedy
Check connection
Programme transmitter
Bring transmitter into range
or replace batteries
Programme new transmitter
Wait for 5 to 20 minutes
Check connection
Programme transmitter, then
reset radio drive to factory
settings
Programme new handheld
transmitter, then reset radio
drive to works settings
Reset end positions
Remove obstacle, check
movement of awning or blind
Remove obstacle, check
movement of awning or blind,
possibly choose a more pow-
erful drive
EN