Troubleshooting - Profitec GO Bedienungsanleitung

Note: In the event of any changes made to the devices mentioned above without our express permission,
this declaration of conformity will become invalid.
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TROUBLESHOOTING

Problem
Little or no crema on top of the
coffee
Sparse coffee dispensing, only
drop by drop
Weak "body"
Foam instead of crema
Machine is switched on, but no
water is released from the brew
group.
Brew group releases steam/
temperature for coffee
preparation is too high
The steam dispensing does not
work.
The coffee dispensing is
irregular.
The machine is on, but cold
If the machine is not to be used for a long period of time, it is recommended to;
.. clean the group. After this, please do not clamp the portafilter back into the group.
.. dispense approx. 100 ml water through the brew group and approx. 100 ml through the steam tube.
Translation of the original German user manual
Possible cause
The grind is not fine enough.
The coffee is too old.
There is too much chlorine in the
water.
The amount of ground coffee is
not enough.
The shower screen is dirty.
The grind is too fine.
There is too much ground
coffee.
The water tank is empty.
The boiler is empty from
steaming.
The grind is not fine enough.
The coffee is old.
The amount of ground coffee is
not enough.
The shower screen is dirty.
The coffee beans are unsuitable.
The setting of the coffee grinder
is not suited for the coffee
beans in use.
Water is low in the tank.
The boiler is empty after steam
dispension.
The water tank is not fixed
properly.
The steam switch is on.
The boiler is empty.
The nozzle is blocked.
The filter is blocked.
The grind is not correct.
ECO Mode is activated.
Troubleshooting
Use a finer grind.
Tamp the ground coffee more
firmly.
Reduce the brewing pressure.
Use fresh coffee.
Use a chlorine filter.
Use the recommened amount of
coffee:
~7 g – 9 g of coffee for each cup.
Clean the brew group.
Use a coarser grind.
Tamp the ground coffee only
slightly. Increase the brewing
pressure.
Use approx. 7 g – 9 g of coffee
for every cup.
Refill the water tank.
Perform a flush before coffee
extraction.
Use a finer grind.
Use fresh coffee.
Use approx. 7 g – 9 g of coffee
for each cup, about ¼ ounce.
Clean the shower screen.
Use another coffee bean.
Adjust the coffee grinder (when
changing the coffee beans,
changing the grind may also be
necessary).
Refill the water tank.
Refill the boiler after steam
dispension.
Fix the water tank properly.
Switch off the steam switch.
Refill the boiler.
Clean the nozzle.
Clean the filter.
Change the grind.
Briefly press the coffee button,
the machine will start heating up
again.
ENGLISH
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