Declaration Of Conformity; Manufacturer's Terms Of Warranty - Truma VeGA Gebrauchsanweisung

Declaration of conformity

1. Information about the manufacturer
Name: Truma Gerätetechnik GmbH & Co. KG
Address: Wernher-von-Braun-Str. 12, D-85640 Putzbrunn
2. Device identification
Type / model
Fuel cell system / VeGA
3. Complies with the requirements of the following
directives
3.1 Radio Interference in Vehicles 2004/104/EC
(with the supplements), UN ECE R10
3.2 Electromagnetic Compatibility 2004/108/EC
3.3 End-Of-Life Vehicle Directive 2000/53/EC
and bears the type approval number
E1 10R-03 5483 and the test mark for product safety from
the TÜV-SÜD.
4. Basis of the conformity assessment
DIN EN 62282-3-1, VDE 0130-301:2008-02; CISPR 25:2002;
EN 55011:2007+A2:2007 Class B; EN 61000-6-1:2007;
EN 61000-4-2:2009; EN 61000-4-3:2006+ A1:2008;
EN 61000-4-6:2009; DIN ISO 11452-2:2004;
ISO 7637 Part 2: 2004; 2009/19/EC
5. Auditing body
DVGW, Federal Motor Transport Authority
6. Information and the function of the signatory
Andreas Schiegl
Manager of fuel cell systems
product centre

Manufacturer's terms of warranty

1. Case of warranty
The manufacturer grants a warranty for malfunctions in the appliance
which are based on material or production faults. In addition to this,
the statutory warranty claims against the seller remain valid.
A claim under warranty shall not pertain
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This warranty regulation applies to the recreational area.
2. Scope of warranty
The warranty applies to defects as described in section 1, which occur
within 24 months of the date when the purchase agreement between
the vendor and the end consumer was signed, up to an operating
time of 3000 hours. The manufacturers will make good such defects
by subsequent fulfilment, i.e. at their discretion either by repair or
replacement. In the event of manufacturers providing service under
warranty, the term of the warranty shall not recommence anew with
regard to the repaired or replaced parts; rather, the old warranty pe-
riod shall continue to run. More extensive claims, in particular claims
for compensatory damages by purchasers or third parties, shall be
excluded. This does not affect the rules of the product liability law.
The manufacturer shall bear the cost of employing the Truma cus-
tomer service for the removal of a malfunction under warranty – in
particular transportation costs, travelling expenses, job and material
costs, as long as the service is carried out in Germany. The warranty
does not cover customer service work in other countries.
Additional costs based on complicated removal and installation condi-
tions of the appliance (e.g. removal of furniture or parts of the vehicle
body) do not come under warranty.
3. Raising the case of warranty
The manufacturer's address is:
Putzbrunn, 06.03.2012
Truma Gerätetechnik GmbH & Co. KG
Wernher-von-Braun-Straße 12
85640 Putzbrunn, Germany
Always notify the Truma Service Centre or one of our authorised serv-
ice partners if problems are encountered (see Truma Service book or
www.truma.com). Please describe you complaint in detail and state
the factory number of the device and the purchase date.
In order for the manufacturer to be able to determine whether an inci-
dent subject to guarantee has occurred, the end user must, at his own
risk, bring or send the device to the manufacturer. If there is damage
to heat exchangers, the gas pressure regulator must also be sent back
to the factory.
Air conditioners / fuel cell systems:
To avoid transportation damage, the unit may only be sent to the
Truma Service Centre Germany or one of our authorised service part-
ners if agreed beforehand. Otherwise the sender bears the risk for any
transportation damage.
Please send all shipment to the factory as freight. In cases under guar-
antee, the works shall bear the transport costs or the costs of delivery
and return. If the damage is deemed not to be a warranty case, the
manufacturer shall notify the customer and shall specify repair costs
which shall not be borne by the manufacturer; in this case, the cus-
tomer shall also bear the shipping costs.
for parts subject to wear and in cases of natural wear and tear,
as a result of using components in the units that are not original
Truma parts,
for gas pressure regulation systems as a result of damage by
foreign substances (e.g. oils, plasticisers) in the gas,
as a consequence of failure to respect Truma instructions for
installation and use,
as a consequence of improper handling,
as a consequence of improper transport packing,
for peripheral equipment (e.g. batteries).
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