Trouble-Shooting And Service - clage CEX Gebrauchsanleitung Für Den Anwender

CEX
5. Trouble­shooting and service
Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organis­
tion of your importer or the Central
Customer Service Department at
CLAGE. Please have the details of the
typeplate at hand.
MADE IN GERMANY
CLAGE GmbH
Central Customer Service
Pirolweg 1–5
21337 Lüneburg
Tel.: (+49) 4131 89 01-40
Fax: (+49) 4131 89 01-41
E-Mail: service@clage.de
Your instantaneous water heater CEX was manufactured conscientiously and checked
several times before delivery. Should malfunctions nevertheless occur, it is usually only
due to a bagatelle. First attempt to switch the house fuses off and on again in order to
reset the electronics. Next, try to remedy the problem with reference to the following
table. In doing so, you will avoid unnecessary expense of customer service assistance.
Problem
No display,
water stays cold
Display flashes error mes-
sage "Er"
Flow rate of hot water too
weak
Selected temperature is
not reached , "MAX" lights
up
Selected temperature is
not reached , "MAX" does
not light
Symbol "sun" lights up
Water is heated, display
does not indicate anything
10
Cause
Master fuse tripped
STDB tripped
Control system has
switched off
Outlet fitting dirty or calci-
fied
Fine filter dirty or calcified
Water flow rate too high
Cold water has been
added via the tap
Inlet temperature exceed-
ing nominal temperature
Display plug not properly
connected
Solution
Renew or activate fuse
Let customer service check
for failure cause, reset
STDB if necessary.
Switch fuse off and on. If
"Er" still flashes contact
customer service
Clean shower head, jet
regulator or sieves
Let clean fine filter by a
specialist
Reduce water flow rate at
the tap
Tap hot water only; set
temperature for use
Reduce inlet temperature
Let fix correct position of
display plug by customer
service