28. Warranty
GENERAL ASPECTS
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In accordance with these provisions, the seller guarantees that the product corresponding to this warranty does not
present any lack of conformity at the time of its delivery.
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The warranty period of the product is determined by the legal provisions of the country in which the product has been
purchased by the consumer.
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The warranty period will be calculated from the moment of its delivery to the buyer.
Particular warranties:
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The electrodes are covered by a 2 YEAR warranty or 8,000 hours (whichever comes first), without extensions.
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The pH/ORP sensors are covered by a 1 YEAR warranty without extensions.
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These particular warranty periods are especially subject to the limitations set out in the "LIMITATIONS" section.
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If a lack of conformity of the Product occurs and the buyer notifies the seller during the Warranty Period, the seller must
repair or replace the Product at his own cost at the place he deems appropriate, unless this is impossible or dispropor-
tionate.
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When the Product cannot be repaired or replaced, the buyer may request a proportional reduction of the price or, if the
lack of conformity is sufficiently important, the resolution of the sales contract.
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The parts replaced or repaired under this warranty will not extend the term of the original Product's warranty, although
they will have their own warranty.
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For the effectiveness of this warranty, the buyer must prove the date of purchase and delivery of the Product.
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When more than six months have elapsed since the delivery of the Product to the buyer and the latter alleges a lack of
conformity of the former, the buyer must prove the origin and existence of the alleged defect.
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This Warranty Certificate does not limit or prejudice the rights of consumers under mandatory national standards.
PARTICULAR CONDITIONS
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For the effectiveness of this warranty, the buyer must strictly follow the Manufacturer's instructions included in the docu-
mentation accompanying the Product, when this is applicable according to the range and model of the Product.
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When a calendar is specified for the replacement, maintenance or cleaning of certain parts or components of the Pro-
duct, the warranty will only be valid when this calendar has been correctly followed.
LIMITATIONS
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This warranty will only apply to those sales made to consumers, understanding by "consumer", that person who acqui-
res the Product for purposes that do not fall within the scope of their professional activity.
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No warranty is granted regarding the normal wear and tear of the product, nor regarding the parts, components and/or
consumable or fungible materials.
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The warranty does not cover those cases in which the Product: (1) has been subject to incorrect treatment; (2) has
been inspected, repaired, maintained or handled by an unauthorized person; (3) has been repaired or maintained with
non-original parts or (4) has been installed or started up incorrectly.
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When the lack of conformity of the Product is a consequence of an incorrect installation or start-up, this warranty will
only respond when such installation or start-up is included in the purchase-sale contract of the Product and has been
carried out by the seller or under his responsibility.
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Damage or failures of the product due to any of the following causes:
1. System programming and/or inadequate calibration of pH/ORP sensors by the user.
2. Use of explicitly unauthorized chemicals.
3. Exposure to corrosive environments and/or temperatures below 0ºC or above 50ºC.
4. Operating at a pH higher than 7,6.
5. Operating at salinities lower than 3 g/L of sodium chloride and/or temperatures below 15 ºC or above 40 ºC.
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All rights reserved. IDEGIS is a registered trademark of I.D. Electroquímica, S.L. in the EC. Modbus is a registered trademark of Modbus
Organization, Inc. Other product names, brands or companies may be trademarks or registered names of their respective owners.
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EN