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Page EN-30
Troubleshooting
Problem
No coffee is dis-
pensed from the outlet
or the coffee flows
very slowly from the
outlet . Water has coll-
ected in the inner drip
tray .
No milk foam is dis-
pensed
Milk foam has too
many bubbles or is not
frothed enough
The coffee does not
have any crème
The coffee is too cold The vessel was not
Possible cause
The coffee and milk
outlet is blocked .
Coffee powder is blo-
cking the brewing unit .
Suction hose is not
correctly positioned
on the milk tank with
coupling piece .
Components for milk
foam are blocked .
Milk is too cold or con-
tains too little fat .
Components for milk
foam are blocked
Coffee beans have
lost their aroma .
Coffee beans are not
suitable
The degree of grinding
is incorrectly set . Cof-
fee ground is grinded
too coarsely .
preheated .
Limescale in the appli-
ance .
Solution
Carry out the rinsing pro-
gramme for the outlet .
Clean the components for
the milk foam .
Clean the brewing unit and
adjust the grind to a coar-
ser level .
Place the couplig piece
correctly .
Clean the milk system .
Use milk with a higher fat
content and at least 5°C .
Clean the components for
the milk foam .
Replace the coffee beans .
Use coffee beans for fully
automatic coffee machines
or espresso machines .
Correct the degree of grin-
ding .
Preheat the vessel, for
example with hot water
function .
Descale the appliance .
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