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GB
MT
telephone or by e-mail. You will then
receive further information on the pro-
cessing of your complaint.
• After consultation with our customer
service, a product recorded as defective
can be sent postage paid to the service
address communicated to you, with the
proof of purchase (receipt) and spec-
ification of what constitutes the defect
and when it occurred. In order to avoid
acceptance problems and additional
costs, please be sure to use only the
address communicated to you. Ensure
that the consignment is not sent carriage
forward or by bulky goods, express or
other special freight. Please send the
equipment inc. all accessories supplied
at the time of purchase and ensure ade-
quate, safe transport packaging.
Repair Service
For a charge, repairs not covered by the
guarantee can be carried out by our ser-
vice branch, which will be happy to issue
a cost estimate for you. We can handle
only equipment that has been sent with ad-
equate packaging and postage.
Attention: Please send your equipment to
our service branch in clean condition and
with an indication of the defect.
Spare parts/accessories
You can obtain spare parts and accessories from www.grizzlytools.shop
If you have issues ordering, please use the contact form. If you have any other questions,
please contact the service centre (see page 36).
36
Equipment sent carriage forward or by
bulky goods, express or other special
freight will not be accepted.
We will dispose of your defective devices
free of charge when you send them to us.
Service-Center
Service Great Britain
GB
Tel.: 0800 404 7657
E-Mail: grizzly@lidl.co.uk
IAN 418471_2210
Service Malta
MT
Tel.: 800 622 30
E-Mail: grizzly@lidl.com.mt
IAN 418471_2210
Importer
Please note that the following address is
not a service address. Please initially con-
tact the service centre specified above.
Grizzly Tools GmbH & Co. KG
Stockstädter Straße 20
63762 Großostheim
Germany
www.grizzlytools.de
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