Maintenance; Cleaning; Troubleshooting; Service Information - OHAUS Courier 5000 Bedienungsanleitung

Courier 5000

6. MAINTENANCE

6.1

Cleaning

For Courier 5000, the housing may be cleaned with a cloth dampened with a mild detergent if necessary.
CAUTION: DISCONNECT THE UNIT FROM THE POWER SUPPLY BEFORE CLEANING.
WARNING: Electric Shock Hazard. Disconnect the equipment from the power supply before cleaning.
Make sure that no liquid enters the interior of the instrument.
Attention: Do not use solvents, harsh chemicals, ammonia or abrasive cleaning agents.
6.2

Troubleshooting

SYMPTOM
EEP Error
Unable to turn on the scale.
Cannot zero the scale, or will
not zero when turned on.
Cannot display weight in
desired weighing unit.
Cannot change menu settings.
Error 8.1
Error 8.2
Error 8.3
Error 8.4
Error 8.5
Error 9.5
Battery symbol flashing
CAL E
Lo.bat
6.3

Service Information

If the troubleshooting section does not resolve your problem, you can contact an authorized OHAUS Service
Agent. For Service assistance in the United States and Canada, call toll-free 1-800-526-0659 between 8:00 AM
and 5:00 PM Eastern Standard Time. An OHAUS Product Service Specialist will be available to assist you.
Outside the USA, please visit our website www.ohaus.com to locate the OHAUS office nearest you.
Table 6-1 Troubleshooting
PROBABLE CAUSE (s)
EEPROM Checksum Error
1. USB cable not plugged in or
properly connected with PC.
2. Power cord not plugged in or
properly connected.
3. Power outlet not supplying power.
4. Batteries out of power.
5. Other failure.
1. Weights on the platform exceeds
allowable limits.
2. Weight is not stable.
3. Load cell is damaged.
Unit is disabled.
The Menu button has been locked.
Weight reading exceeds Power On Zero
limit.
Weight reading below Power On Zero
limit.
Weight reading exceeds Overload limit.
Weight reading below Underload limit.
The tare value exceeds the maximum
limit value
Calibration data is missing.
Low battery
Calibration failure
Low battery
REMEDY
Corrupted EEPROM data
1. Check USB cable connections. Make
sure USB cable is plugged in properly.
2. Check power cord connections. Make
sure power cord is plugged in properly
into the power outlet.
3. Check power source.
4. Change batteries.
5. Service required.
1. Remove weight on the platform.
2. Wait for weight to become stable
check area around the scale and weight
on scale for excessive vibration or
movement or increase filtering.
3. Service required.
Enable unit in the Units Menu.
Enable the Menu button in the
Menu.
1. Remove weight from the platform.
2. Recalibrate the scale.
1. Add weight to the platform.
2. Recalibrate the scale (The Span
Calibration and Linearity Calibration
require calibration masses)
Reduce load on the scale.
1. Add weight to the platform.
2. Recalibrate the scale.
Reset the tare range
Calibrate the scale.
Replace batteries.
Use correct calibration weight.
Replace batteries.
EN-25
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L.O.C.k