15. Warranty, guarantee and liability
15.1. Warranty for defects
Alber guarantees that the Erivo is free of defects at the time of transfer. This warranty expires 24 months after the date of delivery of the Erivo.
15.2. Durability warranty
Alber provides a 24-month durability warranty for your Erivo.
The durability warranty does not include:
• Devices whose serial numbers have been tampered with or removed.
• Wear parts such as tyres, operating elements and the spokes.
• Defects caused by normal wear, incorrect handling including non-compliance with the instructions in this operating manual, accidents,
reckless damage, damage caused by fire, water, force majeure and other events that are outside the control of Ulrich Alber GmbH.
• Parts that may need to be serviced or replaced as part of normal use (e.g. tyre change).
• Device inspection without detection of a fault or defect.
15.3. Liability
As the manufacturer of the Erivo, Alber GmbH accepts no liability for the safety of the product under the following circumstances:
• If the Erivo is handled improperly
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• If the Erivo is not serviced at the prescribed two-year intervals by an authorised specialist dealer or Alber GmbH
• If the Erivo is operated in contravention of the instructions in this operating manual
• If the Erivo is operated with an insufficient battery charge
• The Erivo is repaired or modified by a person not authorised to carry out such work
• If third-party parts are attached to or combined with the Erivo
• If parts of the Erivo are removed
16. Important legal information for the user of this product
Incidents that occur due to product malfunctions and result in serious personal injury are to be reported to the manufacturer and the com-
petent authority of the EU Member State in which the user is established.
With regard to the Federal Republic of Germany, these are:
• Alber GmbH (see the back of this operating manual for details of the address)
• The German Federal Institute for Drugs and Medical Devices (BfArM),
Kurt-Georg-Kiesinger-Allee 3
53175 Bonn
www.bfarm.de
With regard to EU Member States, please notify:
• Your Alber dealership (see the back of this operating manual for details of the address)
• The authorities in your country responsible for incidents involving medical devices
An overview of the competent authorities can be viewed online at: http://ec.europa.eu/growth/sectors/medical-devices/contacts/